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Postal voters fret over Royal Mail service as minister slams 'not acceptable' service after 90 constituencies raise concerns

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TrueBlueTerrier
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Postal voters fret over Royal Mail service as minister slams 'not acceptable' service after 90 constituencies raise concerns

Post by TrueBlueTerrier »

https://www.dailymail.co.uk/news/articl ... cerns.html

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Royal Mail came under fire last night for failing to deliver postal votes in time for the election.

Postal affairs minister Kevin Hollinrake led the criticism as it emerged voters in more than 90 constituencies have raised concerns about ballot papers not arriving.

The delays have forced Royal Mail to scramble to ensure that ballots are counted in time, The Daily Telegraph reported.

Extra staff have been drafted in to work on election night to make sure ballots are transferred from sorting offices to reach official counts before polls close at 10pm on Thursday.

If they do not reach counts on time then voters are at risk of their ballot not being counted.

The newspaper reported that there were several factors behind the delays.

These included the short turnaround time for councils to process applications, problems with printers and issues with Royal Mail deliveries.

Mr Hollinrake said: 'We urge Royal Mail to do all they can to make sure that postal votes get to the right people at the right time, and time is completely of the essence now.

'There's a resourcing issue. They have recruited extra people and I welcome that but they've got to make sure they've got the right number of people to deliver the mail at busy times like this.

'It's not acceptable it's sat in sorting offices. It needs to be delivered to people's houses. So they need to put more people on to do that.'

A Royal Mail spokesman said: 'We have no backlog of postal votes. Where concerns have been raised, we have investigated and confirmed ballot packs are being delivered as soon as they arrive in our network.'
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BenacreNick
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Re: Postal voters fret over Royal Mail service as minister slams 'not acceptable' service after 90 constituencies raise concerns

Post by BenacreNick »

I believe that all postal vote packs are being delivered the same day (or the next one) as soon as they arrive into delivery offices.

I haven't seen any delays across our office.

So I would bat this back to the councils and ask them to double check that the correct postal vote packs for each customer query are actually being put into the network.
Barnacle
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Re: Postal voters fret over Royal Mail service as minister slams 'not acceptable' service after 90 constituencies raise concerns

Post by Barnacle »

Royal Mail should rebuff this because we’re under strict rules to shift polling cards, postal vote packs etc. asap. We had a load of polling cards come through yesterday. That’s not us being slow, that’s the council being slow.
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’
Barnacle
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Re: Postal voters fret over Royal Mail service as minister slams 'not acceptable' service after 90 constituencies raise concerns

Post by Barnacle »

Bounced_Czech wrote:
02 Jul 2024, 17:05
Barnacle wrote:
02 Jul 2024, 15:16
Royal Mail should rebuff this because we’re under strict rules to shift polling cards, postal vote packs etc. asap. We had a load of polling cards come through yesterday. That’s not us being slow, that’s the council being slow.
How do you know it isn't some "rogue managers" at your specific MC delaying them?
Ooooo could be! They’ve been at a bit of a loose end since Simon Thompson left.
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’
scotchy1962
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Re: Postal voters fret over Royal Mail service as minister slams 'not acceptable' service after 90 constituencies raise concerns

Post by scotchy1962 »

Or could RM just be telling Porkies! We all know some offices are really struggling with having enough staff and you can rotate people onto as many duties as you like but there's only so much us guys can handle.
I know the large office our wee sub-office is based in has real problems with staff leaving and new starts not staying, they have even been asking us guys to come in if we want to.
Seeing as how i used to work in this office nobody has taken the offer up.