Kretinsky interview

[qwerty2]

https://www.msn.com/en-gb/video/money/h ... nl8c6?t=40

[TopperGas]

Not sure I agree with the view that a listed company can't invest in infrastructure etc hasn't RM already spent £m's on building the superhubs? I'm not really sure away from big cities/towns there's that much demand for lockers, in our DO we hardly have any parcels not delivered by at least the second attempt.

[pieoftheday]

Not sure I agree with the view that a listed company can't invest in infrastructure etc hasn't RM already spent £m's on building the superhubs? I'm not really sure away from big cities/towns there's that much demand for lockers, in our DO we hardly have any parcels not delivered by at least the second attempt.

I think the idea of lockers is to stop all packet /parcel deliveries to the home full stop. It seems a completely unworkable proposition to me but these people know best

[TopperGas]

Not sure I agree with the view that a listed company can't invest in infrastructure etc hasn't RM already spent £m's on building the superhubs? I'm not really sure away from big cities/towns there's that much demand for lockers, in our DO we hardly have any parcels not delivered by at least the second attempt.

I think the idea of lockers is to stop all packet /parcel deliveries to the home full stop. It seems a completely unworkable proposition to me but these people know best

if that was the case then we'd need them on every street corner not just situated at big supermarkets etc in town/city centres. Although I guess this could all be just a convenient reason given to take RM private and DK as no real intention of using them on mass once he takesover.

[norris9]

Not sure I agree with the view that a listed company can't invest in infrastructure etc hasn't RM already spent £m's on building the superhubs? I'm not really sure away from big cities/towns there's that much demand for lockers, in our DO we hardly have any parcels not delivered by at least the second attempt.

I think the idea of lockers is to stop all packet /parcel deliveries to the home full stop. It seems a completely unworkable proposition to me but these people know best

that would be the end of Royal Mail....

our competitors delivering to their customers doorsteps, whilst we make our customers drive 1 or 2 miles to a parcel locker.

No chance that's what Kretinsky plans. He even mentioned it's to aim to improve 1st time delivery rates. If people aren't at home the parcel can be diverted to a locker for collection.

[Marshamp11]

Not sure I agree with the view that a listed company can't invest in infrastructure etc hasn't RM already spent £m's on building the superhubs? I'm not really sure away from big cities/towns there's that much demand for lockers, in our DO we hardly have any parcels not delivered by at least the second attempt.

I think the idea of lockers is to stop all packet /parcel deliveries to the home full stop. It seems a completely unworkable proposition to me but these people know best

that would be the end of Royal Mail....

our competitors delivering to their customers doorsteps, whilst we make our customers drive 1 or 2 miles to a parcel locker.

No chance that's what Kretinsky plans. He even mentioned it's to aim to improve 1st time delivery rates. If people aren't at home the parcel can be diverted to a locker for collection.

The whole idea of purchasing online is so the product is delivered to your door, once customers are put into a position of traveling 1 or 2 miles to a locker they may as well gone out the day before and bought it from a shop and got it earlier.
Next we will have Tesco's telling people that the groceries they ordered will not be delivered to there door but can be collected from a locker in Sainsburys.

[TopperGas]

Not sure I agree with the view that a listed company can't invest in infrastructure etc hasn't RM already spent £m's on building the superhubs? I'm not really sure away from big cities/towns there's that much demand for lockers, in our DO we hardly have any parcels not delivered by at least the second attempt.

I think the idea of lockers is to stop all packet /parcel deliveries to the home full stop. It seems a completely unworkable proposition to me but these people know best

that would be the end of Royal Mail....

our competitors delivering to their customers doorsteps, whilst we make our customers drive 1 or 2 miles to a parcel locker.

No chance that's what Kretinsky plans. He even mentioned it's to aim to improve 1st time delivery rates. If people aren't at home the parcel can be diverted to a locker for collection.

The whole idea of purchasing online is so the product is delivered to your door, once customers are put into a position of traveling 1 or 2 miles to a locker they may as well gone out the day before and bought it from a shop and got it earlier.
Next we will have Tesco's telling people that the groceries they ordered will not be delivered to there door but can be collected from a locker in Sainsburys.

I always use a locker for my Amazon orders as they offer next day delivery for free and I just collect the order on my way home from work. Supermarkets do something similar as they'll bring your shopping to your car, although not sure many customers still use that service post COVID.

[Acca Dacca]

Not sure I agree with the view that a listed company can't invest in infrastructure etc hasn't RM already spent £m's on building the superhubs? I'm not really sure away from big cities/towns there's that much demand for lockers, in our DO we hardly have any parcels not delivered by at least the second attempt.

I think the idea of lockers is to stop all packet /parcel deliveries to the home full stop. It seems a completely unworkable proposition to me but these people know best

that would be the end of Royal Mail....

our competitors delivering to their customers doorsteps, whilst we make our customers drive 1 or 2 miles to a parcel locker.

No chance that's what Kretinsky plans. He even mentioned it's to aim to improve 1st time delivery rates. If people aren't at home the parcel can be diverted to a locker for collection.

The whole idea of purchasing online is so the product is delivered to your door, once customers are put into a position of traveling 1 or 2 miles to a locker they may as well gone out the day before and bought it from a shop and got it earlier.
Next we will have Tesco's telling people that the groceries they ordered will not be delivered to there door but can be collected from a locker in Sainsburys.

Lockers are for people who CHOOSE to get it delivered to a locker

They arent to replace first time deliveries to homes even if the customer wants the first attempted delivery to their home address.

Do you realise how many lockers would be needed if they were to replace every first time delivery attempt to home address with a locker delivery?!

These are clearly for those customers who are usually out during the day and prefer to be able to collect from a locker. Just like the Amazon lockers.

Amazon dont deliver everything to a locker do they? They deliver to a locker if you choose to have your items delivered to a locker. Why would this be any different?

[Barnacle]

Not sure I agree with the view that a listed company can't invest in infrastructure etc hasn't RM already spent £m's on building the superhubs? I'm not really sure away from big cities/towns there's that much demand for lockers, in our DO we hardly have any parcels not delivered by at least the second attempt.

I think the idea of lockers is to stop all packet /parcel deliveries to the home full stop. It seems a completely unworkable proposition to me but these people know best

that would be the end of Royal Mail....

our competitors delivering to their customers doorsteps, whilst we make our customers drive 1 or 2 miles to a parcel locker.

No chance that's what Kretinsky plans. He even mentioned it's to aim to improve 1st time delivery rates. If people aren't at home the parcel can be diverted to a locker for collection.

The whole idea of purchasing online is so the product is delivered to your door, once customers are put into a position of traveling 1 or 2 miles to a locker they may as well gone out the day before and bought it from a shop and got it earlier.
Next we will have Tesco's telling people that the groceries they ordered will not be delivered to there door but can be collected from a locker in Sainsburys.

Lockers are for people who CHOOSE to get it delivered to a locker

They arent to replace first time deliveries to homes even if the customer wants the first attempted delivery to their home address.

Do you realise how many lockers would be needed if they were to replace every first time delivery attempt to home address with a locker delivery?!

These are clearly for those customers who are usually out during the day and prefer to be able to collect from a locker. Just like the Amazon lockers.

Amazon dont deliver everything to a locker do they? They deliver to a locker if you choose to have your items delivered to a locker. Why would this be any different?

It costs more to deliver a parcel than it does a letter, therefore the cost of delivering a parcel is eating into the profit from parcels. That’s the basic maths they are looking at. If they can get rid of delivering parcels to homes, that equals more profit. They will tell customers it will make the service cheaper for them but of course prices won’t be reduced for reasons they will come up with.

The obvious answer is to return to delivering parcels alongside letters but the pda time delivery tracking of parcels doesn’t work when delivering letters. That’s a technical development issue which could be resolved but they don’t want to do that.

[LouBarlow]

I think you underestimate how many people would choose another company if RM suddenly started refusing to deliver to their house directly. As long as it is an option, then couriers who actually come to you will be preferred by a sizeable minority. People want convenience.

[norris9]

Tried to look up what % of customers collect from lockers and only found a stat from USA which said 10%.

So this is all we have heard about Kretinsky's plans.... install parcel lockers and potentially save each postie 5 to 10 minutes per day to make up for the 10 minutes they lost from having to scan in Tracked and collect parcels from customers.