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10 Apr 2024 Paula Vennells blamed 'temptation' of money in tills not IT system, Post Office inquiry hears

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TrueBlueTerrier
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10 Apr 2024 Paula Vennells blamed 'temptation' of money in tills not IT system, Post Office inquiry hears

Post by TrueBlueTerrier »

https://www.channel4.com/news/paula-ven ... uiry-hears



Former Post Office chief executive Paula Vennells suggested “temptation” for subpostmasters to borrow money from tills was a problem, not the faulty Horizon IT system, the inquiry into the scandal has heard.

It was Lord Arbuthnot’s turn to give evidence, expressing his frustration at successive governments’ attempts to play down the issue whenever he raised it.
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Re: 10 Apr 2024 Paula Vennells blamed 'temptation' of money in tills not IT system, Post Office inquiry hears

Post by NWpostie »

Is Paula saying this NOW ?
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Re: 10 Apr 2024 Paula Vennells blamed 'temptation' of money in tills not IT system, Post Office inquiry hears

Post by Barnacle »

So she literally thought they were all thieves. If that was the opinion at the top they stood no chance.

The equivalent is us being dismissed for theft every time a customer claims they haven’t received something.
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’