My Performance app

[Barnacle]

Apparently COMING SOON to the My Performance crAPP, is a section on customer feedback.

[Wullie10]

I haven't got time to piss around with that nonsense. I just carry on regardless.

[Dorset Plodder]

Your Purple Colour suggests you haven't got to put up with it anyway Wullie, or do I misunderstand?

[Dorset Plodder]

The section is Net Performance Score and it's a bit like Trustpilot, so RMs only 10 years behind the competition as usual!

I imagine it'll be along the lines of the system used by Evri where they invite you to comment on the standard of your delivery, and courier.

This will all add up in Brownie Points .... and what do points make? .... Points make prizes!

Although at the moment they're not going to give you any prizes. They've bought the Big Sticks but they haven't bought any carrots yet .... obviously due to the increased operating costs of all this BS!

[ted_e_bear]

The section is Net Performance Score and it's a bit like Trustpilot, so RMs only 10 years behind the competition as usual!

I imagine it'll be along the lines of the system used by Evri where they invite you to comment on the standard of your delivery, and courier.

This will all add up in Brownie Points .... and what do points make? .... Points make prizes!

Although at the moment they're not going to give you any prizes. They've bought the Big Sticks but they haven't bought any carrots yet .... obviously due to the increased operating costs of all this BS!

Love that explanation, sounds about right, I'd imagine they've procured plenty of the big sticks

[Kenfandango]

I got told on week 2 of "my performance" that my driving was being flagged up for idling and speeding and that I'd need to "redo the changeover" if it continued. When I pointed out that I had been the walker for the entire 2 weeks they just told me to "just ignore it then."

[scoobydo79]

First time delivering should not be on it. We don’t really have control over that

[guardianangel]

I got told on week 2 of "my performance" that my driving was being flagged up for idling and speeding and that I'd need to "redo the changeover" if it continued. When I pointed out that I had been the walker for the entire 2 weeks they just told me to "just ignore it then."

, i brought 4 tracked parcels back yesterday but only says i brought back 2

[twoloops]

It was asked & not denied in WTL with a union rep in attendance if My Performance would/could be used in a repick over seniority

[Kenfandango]

, i brought 4 tracked parcels back yesterday but only says i brought back 2

Mine bears no relation to me whatsoever, claims I've only done 20 packets in a week with 100% success rate!

[Smoothbackground]

Mine seems accurate for the first-time delivery metric — when I compare it to my own screenshots of my daily itinerary the numbers tally up. Manager said in WTLL that Specials that you can’t deliver because no one is home don’t affect the first-time delivery rate shown in My Performance but all other tracked items do. Not too sure about the driving metrics and how accurate they are though — mine says 100% for each, which cannot be right!

[qwerty2]

WTL you still have them?
Must be just for FT
PT haven’t a clue wants going on

[A2B]

WTL you still have them?
Must be just for FT
PT haven’t a clue wants going on

Not had WTL in years

[CarryingMGMT]

Mine seems accurate for the first-time delivery metric — when I compare it to my own screenshots of my daily itinerary the numbers tally up. Manager said in WTLL that Specials that you can’t deliver because no one is home don’t affect the first-time delivery rate shown in My Performance but all other tracked items do. Not too sure about the driving metrics and how accurate they are though — mine says 100% for each, which cannot be right!

[LouBarlow]

WTL you still have them?
Must be just for FT
PT haven’t a clue wants going on

Pretty much every week here.