Whinging/moaning Post people

[TopperGas]

Overloading employees with too much work is a form of B&H and it needs addressing. Being questioned and having to explain yourself everyday why you can't complete is exhausting

The problem with that theory is who decides what too much work is?

The business has become reliant on computerised resourcing tools which most of the time will tell managers the amount of workload is manageable which means any explanation is not only exhausting it's also pointless.

I think we also have to be honest and admit that the level of performance across a DO and even between areas is patchy at best so agreeing a base line standard performance level that would be needed to decide what "overloading" actually looked like is impossible and also pointless.

We could start a new thread on what too much work actually looks like and get a hundred different answers.

The only tool we have and the only way to keep sane is to stop looking at it like a fixed amount of workload and start thinking of it more like a factory job, do what you can to the best of your ability until clocking off time, then go home.

If you worked in a factory you wouldn't have to explain at the end of your shift why you hadn't completed 25% of the work you were given in the morning, nor probably be asked to work you're day off and told if you don't there's a good chance you'll come into 2 days after your day off? It's probably even more unlikely you'd be told to prioritise certain item over others.

[postslippete]

If you worked in a factory you wouldn't have to explain at the end of your shift why you hadn't completed 25% of the work you were given in the morning, nor probably be asked to work you're day off and told if you don't there's a good chance you'll come into 2 days after your day off? It's probably even more unlikely you'd be told to prioritise certain item over others.

That's a good point TG. I suppose factory work is similar to working on a machine in a mail centre?? You are only as quick as the assembly line and you are compelled to take breaks as well. So there are likely no issues around productivity or performance. It's a completely different environment to working on delivery.