RMCtv : Misdelivery - Building Customer Trust at the Doorstep : Last few months 20,000 misdelivered at 1m cost

[POSTMAN]

[Cichlid]

I wonder why mis deliveries are on the increase?
You reap what you sow.

[2yearpostie]

Stop making us deliver 2 walks in the time it takes to do one..

[richietns]

If management dont give a s**t and I mean from the top down then why should we...how about concentrating on actually getting the mail out on time first

[ted_e_bear]

Haha between them our agency/latest new starters have raised the amount of misdeliveries to an all time record high and I suspect it's going to get much worse, as someone else pointed out "you reap what you sow" perhaps all the long standing dedicated posties were doing a good job after all, never mind, RM thought they were easily replaced with lower paid staff who'd be just as conscientious

[heraldmoth]

Royal Mail must have thought bringing in casuals who don’t give a f**k would have their attitude changed by seeing the hard working long serving staff do things, seems it’s gone the other way and we’re taking the lead from them…..I’ll do my job as I always have, after that I couldn’t give a s**t about where your parcel or mail is

[Nickvilla20]

So the upper management want us to do the job by the book but in all delivery offices it’s like the Wild West. It’s like the people at the top have no idea what going on. Oh wait they don’t.

[scoobydo79]

Redirect failure is sky high too in our office. People rushing to get out the door forgetting to do them.

[Moose67]

Just wait until they get the new delivery ideas they want no frames to sort to more room for mistakes you could not make it up

[Jinder]

If you want a gig economy workforce you get a gig economy service

[worktotime]

not the £1m loss again , its getting boring , and it will probably get worse the closer we get to xmas , anyway i will do my job as i do now and f**k everything else .

[yubin282]

If management dont give a s**t and I mean from the top down then why should we...how about concentrating on actually getting the mail out on time first

Yup, I posted a birthday card on 1st July 1st Class, a journey of less than 8 miles. Arrived on 22nd July.

[noggin1969]

x

[Racingpostie]

The USP of Royal Mail was reputation/standards, that has all eroded away now. RM will never be the cheapest delivery method it doesn't take some GCE's Rodney to work that out.

[guardianangel]

Wasn't so long ago Royal Mail nicked £580 million out of the accounts,and now they are worried about mis deliveries,hellooooo Mr Royal Mail no one cares anymore get that into your thick skull you make it a low paid s**t job thats what you get,jeez will they ever learn.