International Tracked and Signed

[hobbsy.99]

Basically, that means that it is probably in Irish customs.

Is it normal to wait nearly a week? On the Royal Mail website it says it should be delivered to Ireland between 3-4 days

[SpacePhoenix]

From: https://www.royalmail.com/international ... t-bulletin

Ireland

Start date: 16 September 2021
Latest Update: 26 June 2023
End date: Ongoing
Incident: Customs delays

Latest Update
Our service to Ireland is operating as normal. However, items that require the payment of import taxes by the recipient may take longer to be delivered as payment is required before items are released from Irish customs.

Please note: Delivered Duties Unpaid items sent to Ireland are handled as follows:
•Where a mobile number and /or email is provided, the recipient will receive a text and / or email and a letter with the amount of tax to pay plus An Post’s processing fee.
•Where just the address has been provided, the recipient will receive a letter.

In both situations the recipient will receive instructions on how to pay and will have 16 working days to make the payment before the item is returned. The pay by date is included in the customer notification.All items are held in the Dublin Mail Centre Campus before being released, once payment is received. If payment is not received by the payment due date or the customer rejects the item then it is returned to sender.

IOSS HS Code Restrictions
The Irish Custom authority have notified us that they have relaxed their import controls on certain goods and HS codes. Customers sending items to Ireland via IOSS are advised to check the latest restricted HS Tariff codes implemented by Irish Customs. To access the list of restricted HS Tariff codes, please visit our Ireland Page.

[Snaggletooth]

Is it normal to wait nearly a week? On the Royal Mail website it says it should be delivered to Ireland between 3-4 days

Those times are estimates, not maxima. Royal Mail, An Post and every other postal service are at the mercy of the various national customs services, which are law enforcement agencies.

[Tim H]

What is the exact process of customs clearance for items entering the UK?

I ask as I have very mixed experiences with incoming low value items. A parcel was returned to the sender because I had not paid the duty* and handling charge however I had received no notification that the item required payment and tracking was not available.

Currently waiting for notification of charges for an item at Langley, there is no recourse to make an inquiry as to the item’s status, which I find puzzling as HMRC work with other couriers such as FedEx which sends a email immediately the item has been assesed.

Tim

*duty may not be the correct term, however pedants can express their outrage.