https://news.sky.com/video/royal-mail-a ... s-12817440
Royal Mail boss Simon Thompson had previously denied that postal workers were told to prioritise parcels. But on Wednesday, in response to evidence from posties across the country, he said more importance was placed on delivering parcels over letters during periods of industrial action.
video at link
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Royal Mail admits prioritising parcels over letters and breaking universal service obligation
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Royal Mail admits prioritising parcels over letters and breaking universal service obligation
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