I am at my wits end. We are a small business fighting to make a living and heavily reliant on RM. We got a phone call last year advising we were being switch from Epro to OBA. Fine - I have nothing against advancement if they have made improvements.
Improvements - ha!
With absolute regularity when we are about to finish entering the days postings the system crashes and we have to start over. We are easily wasting a few hours a week and sure enough it has just happened again - the third time this week.
I phoned to complain last week and was advised it was a problem between Internet Explorer and the internet and nothing to do with OBA. Laughable. Surely most users are using via IE and thus I would imagine I am not the only one.
Would love to hear of other users experiences.
Rob
ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE
ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!
OBA - slow and keeps crashing - Am I the only one?
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
-
POSTMAN
- SITE ADMINISTRATOR
- Posts: 32628
- Joined: 07 Aug 2006, 03:19
- Gender: Male
Kinda not our field and you guys (customers)are thin on the ground,but Kevin likes it if that helps. 
http://www.royalmail.com/portal/rm/cont ... d=44300690
Give the knobs a call.
"If you have any queries about Online Business Account in the meantime please speak to your Business Customer Services Manager, or call 08457 950 950."
http://www.royalmail.com/portal/rm/cont ... d=44300690
Give the knobs a call.
"If you have any queries about Online Business Account in the meantime please speak to your Business Customer Services Manager, or call 08457 950 950."
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.