Amazon prime - special delivery's

[HTPostman]

How do you cut off.at our office we are told if you take it out you have to deliver it,many of us going over our time because of lapsing ,if you say you are dropping you spend 20 mins arguing with your manager getting stressed.

You cut off by telling your manager that you will not be working past your time, if they want you to prioritise tracked etc that's up to them. So you either bring some mail back or leave some in your fitting, assuming you have a fitting and not a bench

Same here, there’s no argument to be had:

Indoors:
Boss, I’m not going to be able to complete. What do you want me to take?
Why not? Joe Bloggs can do it and it’s not that busy.
Good for him. So what do you want me to take?
I’m not happy about this, you can’t be leaving things.
You just tell me what to do, as I say I’ll be clocking out on time.
This isn’t good enough.
Ok. What do you want me to take?

Outdoors (which I prefer to do via text so there’s proof of the discussion):
Right boss, well I brought everything out like you said. I’ve 4 loops and 20 tracks and need to set off back in an hour. Which do you want me to do and which do you want me to bring back.

*I accept things will change if commit to deliver comes in.

[TopperGas]

Not sure there's a need for a daily discussion when we all know that delivering SD's and Tracked takes priority over everything else, all we need to do his tell the manager if we can't complete and advise him what mail, non tracked etc, we intend bringing back.

[Marshamp11]

We regularly get between 20 and 30 specials a day. How are we going to get these done by 1pm with the later starts? Obvious answer is to do them first but how much time and fuel is that wasting? How inefficient is that?

Not for you to stress about that is above your paygrade.
Let your manager stress about it that is what they are paid for.

[Marshamp11]

We regularly get between 20 and 30 specials a day. How are we going to get these done by 1pm with the later starts? Obvious answer is to do them first but how much time and fuel is that wasting? How inefficient is that?

Not for you to stress about that is above your paygrade.
Let your manager stress about it that is what they are paid for.

[CharlesSpooner]

The SD Amazon orders could be because of their high value. Tracked is only insured up to £100.

And the customer may well want it for 1pm. Working out what service should be provided on what you *reckon* a customer wants or needs isn't a very good way of doing business. The size of the business means there has to be a certain amount of one-size fits all with the services offered.

The simple answer is deliver what absolutely needs to be done by a certain time and let your manager worry about things such as efficiency or diesel costs.

[Cluaran]

The SD Amazon orders could be because of their high value. Tracked is only insured up to £100.

And the customer may well want it for 1pm. Working out what service should be provided on what you *reckon* a customer wants or needs isn't a very good way of doing business. The size of the business means there has to be a certain amount of one-size fits all with the services offered.

The simple answer is deliver what absolutely needs to be done by a certain time and let your manager worry about things such as efficiency or diesel costs.

I have seen cartons of custard come SD from Amazon!

[TopperGas]

Pretty sure I had similar today, it's frustrating as it could have been left with a neighbour or in a safe place but it had to be carded and brought back to the DO after I cut off to deliver by 1pm.

[sindba]

How do you cut off.at our office we are told if you take it out you have to deliver it,many of us going over our time because of lapsing ,if you say you are dropping you spend 20 mins arguing with your manager getting stressed.

You cut off by telling your manager that you will not be working past your time, if they want you to prioritise tracked etc that's up to them. So you either bring some mail back or leave some in your fitting, assuming you have a fitting and not a bench

Same here, there’s no argument to be had:

Indoors:
Boss, I’m not going to be able to complete. What do you want me to take?
Why not? Joe Bloggs can do it and it’s not that busy.
Good for him. So what do you want me to take?
I’m not happy about this, you can’t be leaving things.
You just tell me what to do, as I say I’ll be clocking out on time.
This isn’t good enough.
Ok. What do you want me to take?

Outdoors (which I prefer to do via text so there’s proof of the discussion):
Right boss, well I brought everything out like you said. I’ve 4 loops and 20 tracks and need to set off back in an hour. Which do you want me to do and which do you want me to bring back.

*I accept things will change if commit to deliver comes in.

A lot of people these days aren't even having the conversation with managers.

You just deliver what you can and bring back what you can't.

As long as you get specials, tracked, and a good proportion of the rest delivered, managers don't care.

[postmanzach]

How do you cut off.at our office we are told if you take it out you have to deliver it,many of us going over our time because of lapsing ,if you say you are dropping you spend 20 mins arguing with your manager getting stressed.

You cut off by telling your manager that you will not be working past your time, if they want you to prioritise tracked etc that's up to them. So you either bring some mail back or leave some in your fitting, assuming you have a fitting and not a bench

It’s called a “frame.”

[postmanzach]

Not sure there's a need for a daily discussion when we all know that delivering SD's and Tracked takes priority over everything else, all we need to do his tell the manager if we can't complete and advise him what mail, non tracked etc, we intend bringing back.

It’s actually illegal though letters being part of the USO should have the same priority as tracked, it’s just the managers bonuses that get effected badly if they are are not done.

[postmanzach]

The SD Amazon orders could be because of their high value. Tracked is only insured up to £100.

And the customer may well want it for 1pm. Working out what service should be provided on what you *reckon* a customer wants or needs isn't a very good way of doing business. The size of the business means there has to be a certain amount of one-size fits all with the services offered.

The simple answer is deliver what absolutely needs to be done by a certain time and let your manager worry about things such as efficiency or diesel costs.

They could be but nearly always it’s nothing to do with their “high value”‘it’s simply because they have prime for
Movies and tv and that means me driving 30 miles
Out to deliver toilet paper or some s**t they don’t even know or care about or there not even in.
Royal Mail need a new SD service that is jut guaranteed next day, forget the 1pm bollox. Not a problem if you finish at 1 but we finish at 4 it’s really annoying some days.

[pieoftheday]

How do you cut off.at our office we are told if you take it out you have to deliver it,many of us going over our time because of lapsing ,if you say you are dropping you spend 20 mins arguing with your manager getting stressed.

You cut off by telling your manager that you will not be working past your time, if they want you to prioritise tracked etc that's up to them. So you either bring some mail back or leave some in your fitting, assuming you have a fitting and not a bench

It’s called a “frame.”

Well I've called it a 'fitting ' for 36years so ner ner

[Terryk]

Slight tangent - but it annoys me when you order something from Ebay which is advertised as being sent by RM Special Delivery but then you get the tracking number and it is for Evri or Amazon Logisitics. Especially hate the latter as it is hard to track. Had that happen just today. No idea if Amazon is bringing it today. If it was RM I'd know one way or the other by now.

[SpacePhoenix]

Slight tangent - but it annoys me when you order something from Ebay which is advertised as being sent by RM Special Delivery but then you get the tracking number and it is for Evri or Amazon Logisitics. Especially hate the latter as it is hard to track. Had that happen just today. No idea if Amazon is bringing it today. If it was RM I'd know one way or the other by now.

I thought that Amazon Logistics only ever done deliveries for Amazon

[kazardaimenu]

Seem to be getting a load of Amazon A5 size tracked 24 in with the LATS, reckon these could just be passed on to the next day to go out in the bags. Can't get them all done with these in the mix.