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postal delivery querie
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Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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stevieS
- Posts: 2
- Joined: 28 Apr 2011, 11:06
- Gender: Male
postal delivery querie
Hi I bought an item from ebay on the 20th april it was boxed and weighed 950Grams and measures approx 12'' x 4'' and was posted 1st class standard postage(even thought i paid enough for express delivery)
But iv'e not recieved it yet. i know post would be slow due to bank holidays just need this item asap.
Iv'e also received similar items items bought days after that came from further away. Item in question was sent from mitcham in surry to margate in kent.(so not too far)
What id like to know if possible is would this be delivered by the Postman or royal main man in van.
But iv'e not recieved it yet. i know post would be slow due to bank holidays just need this item asap.
Iv'e also received similar items items bought days after that came from further away. Item in question was sent from mitcham in surry to margate in kent.(so not too far)
What id like to know if possible is would this be delivered by the Postman or royal main man in van.
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IcanthelpthewayIam
- Posts: 4067
- Joined: 26 May 2009, 13:37
- Gender: Male
Re: postal delivery querie
its rougly border line for a driver or walker to take that, so would be hard to tell, as for when it should come, you should really have recieved it by now, i would say though if the ebay seller has charged you for express delivery and not bothered to send it that way, then chances are he has probably been a little slow to post it and may not have actually sent it to you on the 20th....stevieS wrote:Hi I bought an item from ebay on the 20th april it was boxed and weighed 950Grams and measures approx 12'' x 4'' and was posted 1st class standard postage(even thought i paid enough for express delivery)
But iv'e not recieved it yet. i know post would be slow due to bank holidays just need this item asap.
Iv'e also received similar items items bought days after that came from further away. Item in question was sent from mitcham in surry to margate in kent.(so not too far)
What id like to know if possible is would this be delivered by the Postman or royal main man in van.
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stevieS
- Posts: 2
- Joined: 28 Apr 2011, 11:06
- Gender: Male
Re: postal delivery querie
Yeah im starting to wonder if it has been sent yet as well. thanks for the reply.
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mazza111
- EX ROYAL MAIL
- Posts: 877
- Joined: 09 Mar 2010, 16:30
- Gender: Female
Re: postal delivery querie
Contact the seller with regards to this. Make sure it has been posted on said date. If it's been sent recorded etc etc. Failing that raise a dispute with paypal.
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Lounge Lizard
- EX ROYAL MAIL
- Posts: 9458
- Joined: 06 Aug 2007, 21:54
Re: postal delivery querie
Smaller than a shoe box by bike,zx135 wrote:its rougly border line for a driver or walker to take that, so would be hard to tell, as for when it should come, you should really have recieved it by now, i would say though if the ebay seller has charged you for express delivery and not bothered to send it that way, then chances are he has probably been a little slow to post it and may not have actually sent it to you on the 20th....stevieS wrote:Hi I bought an item from ebay on the 20th april it was boxed and weighed 950Grams and measures approx 12'' x 4'' and was posted 1st class standard postage(even thought i paid enough for express delivery)
But iv'e not recieved it yet. i know post would be slow due to bank holidays just need this item asap.
Iv'e also received similar items items bought days after that came from further away. Item in question was sent from mitcham in surry to margate in kent.(so not too far)
What id like to know if possible is would this be delivered by the Postman or royal main man in van.
Larger than a shoe box by van,
that's what the guideline has been.
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demon
- Posts: 732
- Joined: 08 Jul 2009, 14:19
- Gender: Female
Re: postal delivery querie
see the sellers expected posting time 1-5 days then add 2 days for the postie to bring it

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kevo35
- Posts: 32
- Joined: 30 Apr 2011, 15:04
- Gender: Male
- Location: Hell's Backgarden
Re: postal delivery querie
Royal mail customer service will proboably say wait up to 15 days for it to arrive first then chase them. I had a simmilar problem last year.
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jonathandee
- Posts: 4
- Joined: 02 May 2011, 11:08
- Gender: Male
Re: postal delivery querie
hi i have had an item sent to me by an ebay customer he sent it on the 26 on 48hr but i do not have the full tracking code is this because it hasnt been sent trackand trace. i called parcel force but they said they had nothing on there system on sat is there a 48 hr service which is only recorded when signed for
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IcanthelpthewayIam
- Posts: 4067
- Joined: 26 May 2009, 13:37
- Gender: Male
Re: postal delivery querie
parcelforce tracking numbers parcels are all tracked at all points, if they dont have the number on their system they probably havent recieved it yet, just a point, if it has been sent parcel force 48 as the service this actually means 3 working day delivery not 48hrs or 4 days if you live in remote parts of scotlandjonathandee wrote:hi i have had an item sent to me by an ebay customer he sent it on the 26 on 48hr but i do not have the full tracking code is this because it hasnt been sent trackand trace. i called parcel force but they said they had nothing on there system on sat is there a 48 hr service which is only recorded when signed for
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jonathandee
- Posts: 4
- Joined: 02 May 2011, 11:08
- Gender: Male
Re: postal delivery querie
is there any way i could get the tracking number by using the delivery address i have been given the tracking number but dont have the first 2 letters
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mazza111
- EX ROYAL MAIL
- Posts: 877
- Joined: 09 Mar 2010, 16:30
- Gender: Female
Re: postal delivery querie
Also noticed when I was getting something delivered by PF24 that weekends don't count. The last number I had from them was strange. I expected a tracking number like that of RM but got one that started with PBLB123456789. Dunno if that helps you with the tracking number or if it's the older style 13 digit one like you get with RM.
As you've still not received this item, I would contact the seller as first port of call, then raise a claim from paypal.
As you've still not received this item, I would contact the seller as first port of call, then raise a claim from paypal.
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jonathandee
- Posts: 4
- Joined: 02 May 2011, 11:08
- Gender: Male
Re: postal delivery querie
thanks for that
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jonathandee
- Posts: 4
- Joined: 02 May 2011, 11:08
- Gender: Male
Re: postal delivery querie
do royal mail deliver parcels or is it always parcel force. the reason i ask is i have had a parcel sent and parcel force have no record of it i am wondering if royal mail will deliver it with a van
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TrueBlueTerrier
- FORUM ADMINISTRATOR
- Posts: 72386
- Joined: 30 Dec 2006, 10:29
- Gender: Male
- Location: On my couch
Re: postal delivery querie
RM deliver parcels as well but we don't have a service that is specifcally 48 hours or has 48 in the name, as far as I am aware.jonathandee wrote:do royal mail deliver parcels or is it always parcel force. the reason i ask is i have had a parcel sent and parcel force have no record of it i am wondering if royal mail will deliver it with a van
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If you like a news story I posted please click the link to show support
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not me
- Posts: 2735
- Joined: 10 Aug 2007, 15:07
- Gender: Female
- Location: Uranus
Re: postal delivery querie
TrueBlueTerrier wrote:RM deliver parcels as well but we don't have a service that is specifcally 48 hours or has 48 in the name, as far as I am aware.jonathandee wrote:do royal mail deliver parcels or is it always parcel force. the reason i ask is i have had a parcel sent and parcel force have no record of it i am wondering if royal mail will deliver it with a van
RM tracked could come under that description