Polish post : In 2017 we delivered over 120 million parcels and shipments with products

[POSTMAN]

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On average, 35 percent. During the Christmas period, the number of shipments increased in relation to neutral months, eg August. In the most intense week preceding Christmas, packages were 81% more than the average in the remaining weeks of 2017. In addition to courier parcels, shipments given as part of the POLECONY eCommerce Package were of particular interest. Poczta Polska also recorded record volumes of shipments sent outside our country. A special growth dynamics was observed in the case of shipments sent in China.

The click & collect service is gaining in popularity, thanks to which customers can pick up the ordered parcel at collection points, including post offices, Orlen gas stations, RUCH kiosks and lounges, as well as Żabka and Freshmarket stores. Ultimately, the click & collect network of Poczta Polska, already the largest in Poland, will expand to over 11,000 pick-up points.

Preparations for handling the holiday peak Poczta Polska started immediately after the summary of 2016, ie at the beginning of 2017. In October, the Monitoring Center was launched, whose main task was to coordinate the 14 postal sorting (WER) operations 24/7. In addition, the company employed over 1,500 people, and nearly 200 administration employees helped in handling parcels in post offices and post offices.

For Poczta Polska, the summit did not end however on December 24th. The first month of the new year is a period of increased shipment dispatches, which are the most-missed Christmas gifts. According to the law in force, if the goods were bought away from business premises or remotely (eg in an online store) the customer has the right to withdraw from the contract within 14 days and the obligation to return the goods within the next 14 days. However, this requires engaging the whole process of the person who gave the gift to us, which is why customers more often decide to sell gifts received, for example through auction portals. After the previous Christmas holidays, over one million unsuccessful gifts were issued on the largest sales platform in Poland. There may be many more in the current season, especially