ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Scanning

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
Melonfool
Posts: 3
Joined: 01 Sep 2017, 14:27
Gender: Female

Scanning

Post by Melonfool »

Hello

Someone on Mumsnet has claimed her mail has been 'scanned' and a sticker stuck on it saying what is in it, and that then her local PO and her postie know what she is having delivered (and refused to give it to her, saying it should only be given to a man).

The thread was talking about sex toys, so that's why it was mentioned.

Is this likely? I know this has never happened to me.

Thanks

Melonfool
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72653
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Scanning

Post by TrueBlueTerrier »

It's not impossible that the postie refused to hand it over, but it's extremely unlikely, and certainly, if they did it's against Royal Mails policies.

Its also unlikely that the postie was aware of what was inside unless the packaging was damaged, or the item activated whilst in transit, even then it would only be a guess.

Local PO won't know as they would have no dealing with it, unless the sorting office is inside the same building.

Its possible the item was scanned for safety purposes, and the sender may have had to declare it.

However, to be frank we deliver so many plain packets from "Gold Group" why would the postie refuse to hand it over except to a male. Its either a very poor and bad taste joke on the posties part, or a bit of exaggeration from the original poster on Mums Net.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
Melonfool
Posts: 3
Joined: 01 Sep 2017, 14:27
Gender: Female

Scanning

Post by Melonfool »

Thank you - she said it was condoms!

I think it's an exaggeration. I know if I did your job I'd be bored of trying to guess what was in people's parcels after about two days - I handle our internal mail and that game got dull for me after about two weeks.

The reason for asking is that she is putting people off using mail order for these types of products and that, in turn, puts people off buying them as they don't want to go into shops and that, in turn (again), could be detrimental to people, which would be a shame!

I think, if it's true at all, her postie opened it.

Melonfool
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Scanning

Post by Snaggletooth »

If she is buying them from outside the EU* then the parcel will have to carry a customs label. This would clearly state what is inside. If it was coming from outside the EU and the sender failed to add a customs declaration then I suppose UK customs might scan it and state the contents on a sticker. Not sure what happens in this situation?

Failure to hand over at the address unless there was a man present would almost certainly be illegal under the postal laws as well as a probable breach of sex discrimination laws.

I have bought condoms online a number of times and have never had any such problems. I only used UK based sellers.

Note that the Channel Islands (Jersey, Guernsey etc) are not in the EU and quite a few mail order companies are based there.
Melonfool
Posts: 3
Joined: 01 Sep 2017, 14:27
Gender: Female

Scanning

Post by Melonfool »

It was Love Honey, I've used them myself with no issues, nothing on the box at all, definitely from within the EU (well, posted from, probably mainly manufactured in Taiwan!).

Thanks - I knew she was being untruthful.

Melonfool