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Package Delay

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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user25
Posts: 2
Joined: 12 May 2011, 20:10
Gender: Male

Package Delay

Post by user25 »

Hi

I had a small international package sent to me just before the easter bank holiday, 3 weeks on it has not arrived. I was hoping someone could shed some light on whether there has been backlogs or long delays due to the 4 holidays during this period. International packets usually arrive to me within 5-6 business days.

Many Thanks
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POSTMAN
SITE ADMINISTRATOR
Posts: 32628
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Gender: Male

Re: Package Delay

Post by POSTMAN »

Have you got it?
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Stormproof
Posts: 6116
Joined: 07 Jul 2007, 21:03
Gender: Female

Re: Package Delay

Post by Stormproof »

Why do people always assume the delay is at RM's end. It probably is but we seem to get blamed for any international delay going out or coming into the country. :cuppa
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Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: Package Delay

Post by Lounge Lizard »

user25 wrote:Hi

I had a small international package sent to me just before the easter bank holiday, 3 weeks on it has not arrived. I was hoping someone could shed some light on whether there has been backlogs or long delays due to the 4 holidays during this period. International packets usually arrive to me within 5-6 business days.

Many Thanks
"international" - but which country was it from, and by air or surface mail ?
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user25
Posts: 2
Joined: 12 May 2011, 20:10
Gender: Male

Re: Package Delay

Post by user25 »

In answer to the 2 questions, no I havn't got it yet and the country it was posted from was Canada by airmail. Its looking unlikely now it will turn up.
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Swinder
MAIL CENTRES/PROCESSING
Posts: 82
Joined: 12 May 2010, 17:25
Gender: Male

Re: Package Delay

Post by Swinder »

user25 wrote:Hi

I had a small international package sent to me just before the easter bank holiday, 3 weeks on it has not arrived. I was hoping someone could shed some light on whether there has been backlogs or long delays due to the 4 holidays during this period. International packets usually arrive to me within 5-6 business days.

Many Thanks
You will need to get the sender to chase it up as it would of been posted with a different company, also only the seller will be able to claim/dispute as they hold the proof of posting.
In regards to delays, nothing really over the last two weeks, at least not in the Mail Centre where I work.
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DGP1
Posts: 15551
Joined: 07 Jun 2007, 20:39
Gender: Male
Location: Terminus

Re: Package Delay

Post by DGP1 »

I've had people complain to me about post missing/delayed that is going to or coming from Canada, it must be something on the Canadian side rather than ours.
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Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: Package Delay

Post by Lounge Lizard »

DGP1 wrote:I've had people complain to me about post missing/delayed that is going to or coming from Canada, it must be something on the Canadian side rather than ours.
- and we've got someone from Canada meant to be sorting out Royal Mail. :shock: :sad: :shock:
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DGP1
Posts: 15551
Joined: 07 Jun 2007, 20:39
Gender: Male
Location: Terminus

Re: Package Delay

Post by DGP1 »

Lounge Lizard wrote:
DGP1 wrote:I've had people complain to me about post missing/delayed that is going to or coming from Canada, it must be something on the Canadian side rather than ours.
- and we've got someone from Canada meant to be sorting out Royal Mail. :shock: :sad: :shock:
Didn't we send one over to Canada to balance it out :wink:
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TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72386
Joined: 30 Dec 2006, 10:29
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Re: Package Delay

Post by TrueBlueTerrier »

DGP1 wrote:
Lounge Lizard wrote:
DGP1 wrote:I've had people complain to me about post missing/delayed that is going to or coming from Canada, it must be something on the Canadian side rather than ours.
- and we've got someone from Canada meant to be sorting out Royal Mail. :shock: :sad: :shock:
Didn't we send one over to Canada to balance it out :wink:
Yeah but he got lost and went to some Canadian ASDA - Loblaw I think they called it -
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DGP1
Posts: 15551
Joined: 07 Jun 2007, 20:39
Gender: Male
Location: Terminus

Re: Package Delay

Post by DGP1 »

TrueBlueTerrier wrote:
DGP1 wrote:
Lounge Lizard wrote:
DGP1 wrote:I've had people complain to me about post missing/delayed that is going to or coming from Canada, it must be something on the Canadian side rather than ours.
- and we've got someone from Canada meant to be sorting out Royal Mail. :shock: :sad: :shock:
Didn't we send one over to Canada to balance it out :wink:
Yeah but he got lost and went to some Canadian ASDA - Loblaw I think they called it -
That's one hell of a mis-delivery :wink:
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
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