Hi everyone
I posted a parcel (UK to UK personal address) last Saturday using the Track48 service but the tracking still says ‘ The sender has advised they have despatched your item to Royal Mail’ No further updates and it’s now 5 working days later.
I posted it at the local post-office shop.
Should I be worried it has got lost?
Thank you!
Angela
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TRACK24 parcel not arrived after 5 days
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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Anjou1111
- Posts: 2
- Joined: 06 Dec 2024, 12:21
- Gender: Female
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jarekjj
- Posts: 6
- Joined: 06 Dec 2024, 12:21
- Gender: Male
Re: TRACK24 parcel not arrived after 5 days
I'm in the same situation. Posted a parcel on Monday 2nd Dec, tracking says "accepted at post office" but no movement since Monday.
I went to ask at our local sorting office, and they looked into the system and aapparently my parcel is held at Gatwick, and there is Surcharge to pay.
I'm not sure what to do as the receipient did not receive any information and there's nothing on the tracking indicating a surcharge.
I went to ask at our local sorting office, and they looked into the system and aapparently my parcel is held at Gatwick, and there is Surcharge to pay.
I'm not sure what to do as the receipient did not receive any information and there's nothing on the tracking indicating a surcharge.
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Anjou1111
- Posts: 2
- Joined: 06 Dec 2024, 12:21
- Gender: Female
Re: TRACK24 parcel not arrived after 5 days
I hope you get it sorted out!
An update on mine is that after a full week of no activity, this weekend it’s been scanned at Bristol and West Midlands so at least it’s not lost.
I guess it’s just a busy time.
An update on mine is that after a full week of no activity, this weekend it’s been scanned at Bristol and West Midlands so at least it’s not lost.
I guess it’s just a busy time.