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How long before you report a parcel lost?

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BeatriceFranc
Posts: 1
Joined: 14 Nov 2024, 09:38
Gender: Female

How long before you report a parcel lost?

Post by BeatriceFranc »

Hello,

A friend sent me some chocolate from Sweden. It's not the first time and last time there were no issues.
Now it says its bee at Langley since 10th of October, so not sure if it's lost or to keep on waiting, as no one seem to have any information.

Tracking number: RR068159121SE

Thank you very much.
menditsa
Posts: 380
Joined: 22 Jun 2024, 08:06
Gender: Male

Re: How long before you report a parcel lost?

Post by menditsa »

I'd have reported as missing after a week.

Would not have waited nearly 6 weeks !!!
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: How long before you report a parcel lost?

Post by Snaggletooth »

It is the sender that reports it missing, so it depends on Sverige Post’s rules.

Hopefully the sender attached a customs declaration…
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12124
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: How long before you report a parcel lost?

Post by SpacePhoenix »

Snaggletooth wrote:
14 Nov 2024, 20:15
It is the sender that reports it missing, so it depends on Sverige Post’s rules.

Hopefully the sender attached a customs declaration…
The way that the chocolate is packed in the package might cause an issue in customs, depending if it's shop bought or home made