ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

MAIL FAIL Royal Mail down: Hundreds of frustrated customers report 'annoying' issues with website

Latest Royal Mail and CWU news.This is an open forum.
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72657
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

MAIL FAIL Royal Mail down: Hundreds of frustrated customers report 'annoying' issues with website

Post by TrueBlueTerrier »

https://www.thesun.co.uk/money/21203815 ... mail-down/

Image

Error messages appear when trying to complete an orderCredit: ROYAL MAIL

Others say they have been unable to make online payments and generate labels.

The "annoying" problems appear to have started at around 2pm, with 286 reports by 4.19pm.

Twitter is also flooded with people complaining about outages.

One man called Scotty said: "Is the Royal Mail website down again?

"Trying to pay for click and collect but keep getting errors."

Another user, Bonnie, posted: "Your website is not allowing [me] to purchase postage.

"I need to to pay for collection for tomorrow. Please fix."

A message on Royal Mail's website reads: "Something went wrong, please try refreshing your page."

Another alert shared by a customer says: "Sorry, our system is currently unable to process postage purchases.

"Our team is currently working to get things back up.

"Please try your purchase later."

A Royal Mail spokesperson said: “This was a temporary matter caused by planned site maintenance over the weekend that briefly overran.

"It is now fully resolved.

"We apologise for any inconvenience.”
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
User avatar
POSTMAN
SITE ADMINISTRATOR
Posts: 32751
Joined: 07 Aug 2006, 03:19
Gender: Male

Re: MAIL FAIL Royal Mail down: Hundreds of frustrated customers report 'annoying' issues with website

Post by POSTMAN »

Royal Mail's IT department strikes again!
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.