theboropostie wrote:My DO is pretty massive compared to some and as such the callers office gets pretty hectic at peak times.
One of the busiest is around 8am when all the call and collects turn up - bedlam some days.
As a result we have up to 4 staff in there for peak times doing PO Boxes, Business Responce, Gas Boxes and CALL AND COLLECT! The last one on a 25hour contract - so picking up about £225ish a week??
If you took out the call and collects he wouldn't be needed so it's only fair that a charge be made - isn't it?
same for us.
we have some businesses who get yorks of mail a day
can be crazy on the callers around that time