Mike G wrote: ↑29 Jul 2023, 08:52
Its happening because the vast majority of letters mail doesn't actually require to be delivered the day it arrives in the D.O. and doesn't require to be delivered over 6 days per week as per the current hugely inefficient, costly and anachronistic USO.
The same argument could be used avoid delivering tracked parcels too.
Bird feed in bulk, coca cola in bulk, toilet roll in bulk.shiney new Doc Martins, mops and buckets...
I'd be gobsmacked if there was a person who genuinely needed these items the day after ordering or the day they arrive in the DO.
A preference/desire/want/expectation ≠ need
Meanwhile hundreds of legal letters, fines, medical documents and even prescription medications, items that have real consequences on people's life if not received in a timely manner pile up in DOs up and down the country for days on end.
The only difference, if everything is being done correctly, is that some people have the luxury of reassurance, knowing exactly where there item is.
While the other items can be literally and figuratively be hidden, pulling the wool over the eyes of sender, recipient, and the wider public.
I accept that RM is no longer a public service, but we are a service provider, albeit for profit. And given the nature of that service the blatant dishonesty, lack of integrity, and contempt for our customers and
their property which we are temporarily entrusted with is abhorrent.
Whether parcel or letter; T24/48, 1C, 2C or DSA. None of these items belong to us and management need to stop acting like it's their property to do whatever they want with.
We have absolutely no authority to decide what does or does not require delivery on what day. That is for the sender to decide when posting.