Royal Mail/People/Robin app

[JoeWagg]

Payslips not showing yet again. How long has this piece of s**t been a piece of s**t? Thought they would have sorted it out with introducing Robin but no of course not.

[Hyrrokkin]

I tried to register for this thing - out of curiosity but got lost.

The instructions are confusing to follow.

I did not have a workplace account already (just the people app-i assume they are/where different ?).

Eventually followed through got this microsoft email account but i had no password because it is a new email address generated just for me.

Had to follow the forgot password link to end up at the end with an error message.

Hope that was clear ??

What a load of rubbish

[JoeWagg]

Yes as always, RM doing things on the cheap. All of my other apps I use on my phone work every time with no problems. This has been a fuckup ever since the people app.

[hero22]

I tried to register for this thing - out of curiosity but got lost.

The instructions are confusing to follow.

I did not have a workplace account already (just the people app-i assume they are/where different ?).

Eventually followed through got this microsoft email account but i had no password because it is a new email address generated just for me.

Had to follow the forgot password link to end up at the end with an error message.



Hope that was clear ??

What a load of rubbish

Yes exactly the same with me. Manager told me it was so easy to do too

[postman2014]

I tried to register for this thing - out of curiosity but got lost.

The instructions are confusing to follow.

I did not have a workplace account already (just the people app-i assume they are/where different ?).

Eventually followed through got this microsoft email account but i had no password because it is a new email address generated just for me.

Had to follow the forgot password link to end up at the end with an error message.



Hope that was clear ??

What a load of rubbish

Yes exactly the same with me. Manager told me it was so easy to do too

I had the same problem not knowing the Microsoft password when registering. I finally solved it by going into the people app, click on workspace, and your username and password is shown. Use these credentials to login/register for robin.

[tansorboy]

What is Robin for? Does up replace the People App or workplace?

[Rve83ndxd]

What is Robin for? Does up replace the People App or workplace?

Just Workplace which noone ever used.

[Jefferson Starfish]

What is Robin for? Does up replace the People App or workplace?

Just Workplace which noone ever used.

https://www.myroyalmail.com/news/2025/0 ... ur-new-app

Robin is your new, daily app and one-stop-shop for all our people-related information at work. It is also the new home for the People App so you will also be able to access your payslips, annual leave, benefits and more.

[david3595]

Never used workplace, filled in details required NI Number, pay number etc etc and clicked verify me. It brought me to an email address ending in royalmail.com. Asked me for password, I have no idea what password is as this email was created 20 years ago and never used since 2007 , I guessed a password, it said error but no option to resend password even if I could access royalmail.com email address with my name on it

[Hyrrokkin]

I tried to register for this thing - out of curiosity but got lost.

The instructions are confusing to follow.

I did not have a workplace account already (just the people app-i assume they are/where different ?).

Eventually followed through got this microsoft email account but i had no password because it is a new email address generated just for me.

Had to follow the forgot password link to end up at the end with an error message.



Hope that was clear ??

What a load of rubbish

Yes exactly the same with me. Manager told me it was so easy to do too

I had the same problem not knowing the Microsoft password when registering. I finally solved it by going into the people app, click on workspace, and your username and password is shown. Use these credentials to login/register for robin.

Thanks will give that a go - but as far as i can see that was not mentioned anywhere in the instructions...typical RM

Only going on this as have been told/read the people app will be on there from now on

Anyway see how it goes......................

[twoloops]

If your not happy with using the app you can ask your manager to access & print off you wage slips, P60 & annual leave.

[GRS]

God knows what this is but it doesn’t work. Seems it’s only meant for people with a @royalmail.com email address (ie management). No matter how you try and register it defaults to a generated Microsoft email address that you then can’t access due to the password issue.

What is it with these halfwits in this company? Can’t they for once keep something simple and easy? Anything and everything they do is the absolute dogshit of life!!!

[david3595]

3 of us opgs covering duties in book room long time ago, we were given royal mail email addresses, certainly not management

quote=GRS post_id=1129224 time=1748458986 user_id=73066]
God knows what this is but it doesn’t work. Seems it’s only meant for people with a @royalmail.com email address (ie management). No matter how you try and register it defaults to a generated Microsoft email address that you then can’t access due to the password issue.

What is it with these halfwits in this company? Can’t they for once keep something simple and easy? Anything and everything they do is the absolute dogshit of life!!!
[/quote]

[GRS]

3 of us opgs covering duties in book room long time ago, we were given royal mail email addresses, certainly not management

quote=GRS post_id=1129224 time=1748458986 user_id=73066]
God knows what this is but it doesn’t work. Seems it’s only meant for people with a @royalmail.com email address (ie management). No matter how you try and register it defaults to a generated Microsoft email address that you then can’t access due to the password issue.

What is it with these halfwits in this company? Can’t they for once keep something simple and easy? Anything and everything they do is the absolute dogshit of life!!!

[/quote]

Which is why I gave the example of management. Could be Com support, OPG in the cage etc etc. the facts are 99% of us don’t have a royal mail.com email address.
The thing is nobody seems to know what this app is, does it replace the people app? If so why? Is it just a form of social media for employees? What is it and why if we’re being told to download has it been designed to make it impossible to do?

[A2B]

Never used it but didn't we all get given a RM email address a few years back?