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Seasonal Sorter Payslip is incorrect

An 'unofficial' forum for those who either work for Royal Mail or are looking to work for Royal Mail through the Angard Staffing Agency.This is an open forum.
efanjac7
Posts: 2
Joined: 27 Dec 2024, 12:36
Gender: Male

Seasonal Sorter Payslip is incorrect

Post by efanjac7 »

Hello - I worked in Chester as a Seasonal Sorter and have just received my last payslip which is incorrect - who can I contact to discuss this please? I have been paid for 18hrs instead of 22.5hrs. Thanks
BenacreNick
Posts: 1111
Joined: 18 Jul 2022, 13:27
Gender: Male

Re: Seasonal Sorter Payslip is incorrect

Post by BenacreNick »

It could be the cut-off dates for Christmas wages, I'm not sure ?
fb1969
EX ROYAL MAIL
Posts: 1693
Joined: 29 Aug 2012, 08:38
Gender: Male
Location: hiding on the backstreets

Re: Seasonal Sorter Payslip is incorrect

Post by fb1969 »

Wondering if the system (or manager) has deducted a 30 minute unpaid break from your hours. 2.5 hours a week would be 5 lots of 30 minutes.
Royal Mail
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
efanjac7
Posts: 2
Joined: 27 Dec 2024, 12:36
Gender: Male

Re: Seasonal Sorter Payslip is incorrect

Post by efanjac7 »

Yes I worked 25 hrs and had 5 X 30 mins breaks within the shift = 22.5 hrs. I have been paid 18 hrs. Can anyone help please?
MailSorter10
MAIL CENTRES/PROCESSING
Posts: 77
Joined: 07 Mar 2024, 10:34
Gender: Male

Re: Seasonal Sorter Payslip is incorrect

Post by MailSorter10 »

Did you check your Timesheet in JoinedUp to see exact hours per each day? That would explain why you were paid certain amount and where 18h came from.

If shift is missing or not approved, then you can contact Payroll at
payroll.queries@angardstaffing.co.uk but start with your Timesheet. If hours are approved in Timesheet, it might be pay cut off date and rest of the money will come next week.