https://www.myroyalmail.com/sites/defau ... 0model.pdf
Q&A clean link here...
https://www.myroyalmail.com/sites/defau ... s%20QA.pdf
Francis Williams
Commercial Property & Central Programme ⋅ Royal Mail
ERIC
But let me ask you the question that Gary are still here on which is the Amazon vans are out early and ours aren't going to be out early. We're just going to look crazy.
Frank
Well, we also looking to get out early. So we're still looking to be out there for 8 O'clock. We're not looking to get out there from 10 or the midday sun was I heard Gary say, No, we are looking to get out there from eight o'clock.
ERIC
Right. So we are looking to get out from 8 O'clock. Okay, we're not giving it the AM. Great. And the second thing is, which I think was mentioned by Gary, if it wasn't mentioned by Gary was definitely mentioned in terms of the rest of the Frances delivering at nine and 10 o'clock at night safety issue.
Frank
We're not going to be delivering until 10, nine o'clock 10 o'clock at night. So for core deliveries, the bulk of our colleagues will be back, you know, by four o'clock, five o'clock at the latest, but most of them are backed by four o'clock. I do understand that has an impact on lifestyles, I fully fully understand that
ERIC
was actually picked that up in Francis. So let's go back where we came from here. So we are going to do earlies, we are going to be out by eight o'clock We are, the job majority of the team are back sort of four and five o'clock. Correct? They are. But let's be honest, it's a big change. How about what what percentages are changing? And because I've read the stuff one hour, two hour, three hours, and it's different by office? What's What's the truth?
FRANK
Yeah, well, the truth is that we expect probably 20% of walks or offices to move by an hour in terms of their start time today. About 70%, between one hour and two hours, and then above two hours, maybe two or three hours and other 10%. And that is a big change for colleagues. Because you know, I know having been in the company for 29 years and only 30 Is that in delivery, specifically in colleagues enjoy the job, because it's out in the open fresh air. But it's also about being able to get back and good time to look after pick up children care for elderly parents, you know, and we all have have those day to day pressures. So I fully get it,
ERIC
but how are we're going to deal with differences. I get that you get it and it's great that you're empathetic. But how so with the change coming in overnight, or what's what
FRANK
we got, I think I believe that we need to be totally sensitive. And I think we need to look at how we manage this change over a few years, maybe up to three years. Some of the ideas I'm thinking about is for example, well, actually, some colleagues may like change now. So we could ask a number of colleagues, would you like to volunteer?
ERIC
We had that that during COVID? Some people prefer that later. Not imagine not a huge number to be out. But some No,
FRANK
but it's a start, isn't it? So we could ask colleagues if they want to volunteer, you know, we do have turnover. And as we bring in new joiners, we can actually start them later and actually advertise the job is actually being fair. starting later in terms of being fair. I think as we then start progressing, we are three years is quite a long time. And I think we can then start to look on individual case by case basis, what the circumstances are, and move people with the times. So you know, we could do a big bang and put the change in but I don't think that's great.
ERIC
We're not doing that time. I agree. I don't think that's great too disruptive for people.
FRANK
And also I think it's you know, it goes against our Royal Mail values we have in this company and we look after our people and we will look after our people through this change

#We have the right amount of s**t-and the right amount of Bull