LTB 110/22 – Royal Mail & CWU National Joint Statement Scan In, Scan Out (SISO) in the Delivery Function – Evaluation of PDA Solutions

[POSTMAN]

https://www.cwu.org/ltb/ltb-110-22-roya ... solutions/

LTB 110/22 – Royal Mail & CWU National Joint Statement Scan In, Scan Out (SISO) in the Delivery Function – Evaluation of PDA Solutions
No. 110/22

9th March 2022



Dear Colleagues,

Royal Mail & CWU National Joint Statement Scan In, Scan Out (SISO) in the Delivery Function – Evaluation of PDA Solutions

As Branches will be aware one of the commitments contained within the ‘Key Principles Framework (Pathway to Change) Agreement’ at 2.5 Technology, was the introduction of SI/SO for employees to log in and out when an individual starts/finishes work.

Whilst Royal Mail, with CWU involvement has deployed Scan In, Scan Out (SISO) for the processing functions, the company are now looking at device and other solutions for the Delivery Function.

Consoles were the preferred option in Mail Centres and Regional Distribution Centres, as these are overall relatively uniform buildings and have the required space without impacting on the Operation. However, it is recognised that the wider use of consoles within Delivery Units may not be suitable and prove to be difficult in a number of locations due to the diversity of Delivery Units, space constraints and other limitations. In response to this, we have agreed to undertake a limited evaluation process to explore a possible PDA based solution which has the same inputs and outputs as found in the Processing Function, whilst not impacting on the layout of the Delivery operation.

Within this initial evaluation process the PDA will have the SISO Application. The barcode scanner will be activated when the user selects either Attendance Start or Attendance Finish. The Holder (mount) will be affixed to the signing-on desk (See Annex for images of the Static PDA solution).

Evaluation Objectives

The primary objective is to gather feedback from the selected Delivery Units as to whether the PDA solution is fit for purpose and is a user-friendly application.

Royal Mail and the CWU will evaluate the PDA solution within six Units which have been jointly selected in order to gain first-hand feedback:

Plymouth
Plympton
Plymouth North
Plymouth West Park
Dumfries
Newark
The Units selected contain different ranges of delivery options (e.g. Town, Rural, HCT etc). The details of the evaluation process will be briefed within the selected Units.

OPGs within these Units will have the opportunity to test the process using the PDA solution by being asked to select the ‘Start / Finish’ option, and then scanning via their name badge. OPGs will also be asked about the PDA solution around ease of use: –

Are you able to select Start / Finish easily on the PDA screen? If no, what was the issue?
Was scanning your ID card easy? If no, what was the issue?
Both parties have agreed that the data produced from Scan In/Scan Out will not be used for any resourcing practices or operational aspects during the evaluation within the six selected Units. The evaluation is limited to whether the PDA solution is fit for purpose only.

The evaluation will be carried out over a 2-week period for the 6 Units from week commencing 14th of March 2022. At the end of the evaluation, feedback will be jointly secured from the Units (including direct feedback from the Local CWU Representative and DOM) on this initial evaluation process by the relevant Royal Mail and CWU national leads.

Review and Next Steps

Royal Mail and the CWU will review the feedback nationally from this evaluation exercise, which will determine any future equipment and deployment programme. Additionally, the evaluation will also determine the next steps and jointly agreed activities necessary, which may include future trials or pilots before consideration of any further or wider National roll out of SI/SO within delivery units.

Following the completion of the evaluation process the units involved will remove the PDA solution application subject to further national discussion and wider agreement around SISO.

Any queries to the content of the above please contact the Outdoor Department reference 540 , email address: njones@cwu.org

Yours sincerely,

Mark Baulch

CWU Assistant Secretary

SISO Delivery Function Evaluation Joint Statment v3.docmb – final

Appendix A SISO Static PDA User Evaluation Unit Brief v1

[POSTMAN]

Signing out in an average DO...

[clashcityrocker]

I am reliably informed by a colleague who worked in a MC one Xmas that SISO actually stands for Sign In Sod Off.

[Sir Henry]

Just put a f***ing clocking in machine at the door or wherever the f**k the signing in book is. Or would that not give them enough scope for fiddling the figures? SMFH

Enter building,
Walk across to far end of building to queue with everyone else at a small hatch, unless you're waylaid by colleague/screw/Dom etc
Wait until colleague in room of doom is free from sorting out customers calling to pick up stuff, booking in returns, answering phones, dispensing van keys etc, to hand out PDAs,
Barring problems with PDAs , sign in.

So, all the time spent between entering the building until I actually sign in via the app would I just give that to RM that for free?

You would think that someone is making this harder than it has to be for some reason?

[SpacePhoenix]

Can't see why they can't use the same ones as in MCs. Just needs a small location that can be sheltered from any weather

[P13]

Just put a f***ing clocking in machine at the door or wherever the f**k the signing in book is. Or would that not give them enough scope for fiddling the figures? SMFH

Enter building,
Walk across to far end of building to queue with everyone else at a small hatch, unless you're waylaid by colleague/screw/Dom etc
Wait until colleague in room of doom is free from sorting out customers calling to pick up stuff, booking in returns, answering phones, dispensing van keys etc, to hand out PDAs,
Barring problems with PDAs , sign in.

So, all the time spent between entering the building until I actually sign in via the app would I just give that to RM that for free?

You would think that someone is making this harder than it has to be for some reason?

No one will be handing out pda's they will be attached to wherever your signing sheets are and all you do is tap scan in and scan your id card .

[Woody Guthrie]

Just put a f***ing clocking in machine at the door or wherever the f**k the signing in book is. Or would that not give them enough scope for fiddling the figures? SMFH

Enter building,
Walk across to far end of building to queue with everyone else at a small hatch, unless you're waylaid by colleague/screw/Dom etc
Wait until colleague in room of doom is free from sorting out customers calling to pick up stuff, booking in returns, answering phones, dispensing van keys etc, to hand out PDAs,
Barring problems with PDAs , sign in.

So, all the time spent between entering the building until I actually sign in via the app would I just give that to RM that for free?

You would think that someone is making this harder than it has to be for some reason?

No one will be handing out pda's they will be attached to wherever your signing sheets are and all you do is tap scan in and scan your id card .

There are over 100 duties and PDAs in our office in 5 bespoke charging cabinets each the size of a vending machine.

The signing on area is approximately 4 square feet.

Attach them to what exactly?

If space is the problem this isn't the answer is it?

[P13]

Just put a f***ing clocking in machine at the door or wherever the f**k the signing in book is. Or would that not give them enough scope for fiddling the figures? SMFH

Enter building,
Walk across to far end of building to queue with everyone else at a small hatch, unless you're waylaid by colleague/screw/Dom etc
Wait until colleague in room of doom is free from sorting out customers calling to pick up stuff, booking in returns, answering phones, dispensing van keys etc, to hand out PDAs,
Barring problems with PDAs , sign in.

So, all the time spent between entering the building until I actually sign in via the app would I just give that to RM that for free?

You would think that someone is making this harder than it has to be for some reason?

No one will be handing out pda's they will be attached to wherever your signing sheets are and all you do is tap scan in and scan your id card .

There are over 100 duties and PDAs in our office in 5 bespoke charging cabinets each the size of a vending machine.

The signing on area is approximately 4 square feet.

Attach them to what exactly?

If space is the problem this isn't the answer is it?

Similar to my office, how do people access the signing on sheets now, surely tapping a button and scanning an id card is easier than writing out your name and start time .

[Woody Guthrie]

It's the storage and access to the PDAs that is the problem, a sheet of paper does not take up a great deal of space.

The PDAs either need to be charged in situ at the signing on area which means having multiple cabinets installed there or someone will need to move them every day from the charging area to the signing area and back.

Neither is a viable solution so as has been pointed out more likely someone will be handing them out.

[P13]

It's the storage and access to the PDAs that is the problem, a sheet of paper does not take up a great deal of space.

The PDAs either need to be charged in situ at the signing on area which means having multiple cabinets installed there or someone will need to move them every day from the charging area to the signing area and back.

Neither is a viable solution so as has been pointed out more likely someone will be handing them out.

They are in a holder attached to the desk or wall and I would assume plugged in , the trial will tell if its viable

[Woody Guthrie]

It's the storage and access to the PDAs that is the problem, a sheet of paper does not take up a great deal of space.

The PDAs either need to be charged in situ at the signing on area which means having multiple cabinets installed there or someone will need to move them every day from the charging area to the signing area and back.

Neither is a viable solution so as has been pointed out more likely someone will be handing them out.

They are in a holder attached to the desk or wall and I would assume plugged in , the trial will tell if its viable

One PDA or 100 PDAs?

[P13]

It's the storage and access to the PDAs that is the problem, a sheet of paper does not take up a great deal of space.

The PDAs either need to be charged in situ at the signing on area which means having multiple cabinets installed there or someone will need to move them every day from the charging area to the signing area and back.

Neither is a viable solution so as has been pointed out more likely someone will be handing them out.

They are in a holder attached to the desk or wall and I would assume plugged in , the trial will tell if its viable

One PDA or 100 PDAs?

Highly unlikely it will be 100 , how many signing on sheets does your office have .

[Woody Guthrie]

Four on one desk. 25 per sheet.
Why?

[P13]

Four on one desk. 25 per sheet.
Why?

It might be possible the number of pdas will match the number of sheets you have , as I posted earlier you would assume the trial would iron that issue out

[2yearpostie]

FFS, Read the first post. One PDA will be fitted to the sign in desk. It will have a green button on the screen for sign in and a red for sign out. Press the green button and scan your id in, red one and your id for out.
Its so much simpler.