LTB 229/21 – Post Office: Service & Support Restructure and Preferencing Outcome

[POSTMAN]

https://www.cwu.org/ltb/ltb-229-21-post ... g-outcome/

LTB 229/21 – Post Office: Service & Support Restructure and Preferencing Outcome
No. 229/21

4th June 2021

Dear Colleagues

POST OFFICE: SERVICE & SUPPORT RESTRUCTURE AND PREFERENCING OUTCOME

Branches are advised that the Post Office has been undergoing a restructuring of the Service & Support Optimisation Team which included regrading, reorganising and a reduction in headcount.

In LTB 155/21 we communicated that as part of the organisational change, we had reached an agreement with the Post Office to harmonise the Customer Advisor grade within the Service & Support Team in Chesterfield to Postal Officer. This gave many of our members a substantial uplift in pay.

On 3rd March 2021, Post Office and CWU formally began a collective consultation process which included a preference exercise asking members to indicate which Support Team they wished to work in or whether they were interested in taking voluntary redundancy. We are pleased to advise that 93% were able to get their first preference in terms of job allocation.

Audit Team members were also preferenced as to whether they wished to remain in the field or take an admin role in Service and Support. As this was a many to few situation, seniority and geography was taken into account when allocating roles (please refer to the Joint Statement dated 13th May attached to this LTB).

The exercise was complex but we were able to secure roles for all that wanted to remain working for the Post Office with the head count reduction achieved by voluntary redundancy in accordance with MTSF.

Read more at link.