sorry, i have some problems on your website (royalmail.com), track code search engeen DONT WORK....! i looking for a email address for questions about my item.... because this item is shipped 40days ago and today i dont received nothing....
all email address on website DONT work.... and i dont know anybody for answer about this problem....
please.... help me... thanks!
sorry for my english....
Maurizio
ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE
ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!
WEBSITE PROBLEMS.....
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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andy2007
- Posts: 3971
- Joined: 14 Sep 2007, 10:16
- Gender: Male
- Location: Earth
Re: WEBSITE PROBLEMS.....
We're an independant Website set up by a Postman, but hopefully someone on here will be able to help. I've moved this to the Customers section for you, to make it easier to find.
Don't knock Insanity
it's just another outlook on Reality!
it's just another outlook on Reality!
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TrueBlueTerrier
- FORUM ADMINISTRATOR
- Posts: 72386
- Joined: 30 Dec 2006, 10:29
- Gender: Male
- Location: On my couch
Re: WEBSITE PROBLEMS.....
Seen reports that they have transferred all their servers to a Microsoft Based Cloud software setup, and it did not go well. They expected it to be back up last Monday yet some pages are still down, though which ones depend possibly on IP and gateway.
All post by me in Green are Admin Posts.May use chatgp to generate posts
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support
Any news stories you can't post - PM me with a link
Retired
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support
Any news stories you can't post - PM me with a link
Retired
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Patcat
- Posts: 1
- Joined: 01 Dec 2011, 10:36
- Gender: Male
Re: WEBSITE PROBLEMS.....
I am also experiencing a big problem with Track & Trace. Actually the biggest problem is that there is no way to tell anyone it has gone wrong 
All last night 30th November and no better this morning. Track & Trace has stopped working. Will not accept the ref number at all. I rang up in the end but that is a very poor service. Said it had been delivered but not when.
Can someone please get a spanner out and FIX IT, Thanks.
All last night 30th November and no better this morning. Track & Trace has stopped working. Will not accept the ref number at all. I rang up in the end but that is a very poor service. Said it had been delivered but not when.
Can someone please get a spanner out and FIX IT, Thanks.
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mazza111
- EX ROYAL MAIL
- Posts: 877
- Joined: 09 Mar 2010, 16:30
- Gender: Female
Re: WEBSITE PROBLEMS.....
Contacting Royal Mail on twitter is the best bet :)
*edit* Tracking system is working now, just tested it.
*edit* Tracking system is working now, just tested it.