Hey peeps, hope someone can shed some light on this.
I am wedding photographer and bought a new lens from a photography forum on Monday, seller posted it yesterday via RMSD, provided me with a tracking number and also insured it for full value (£750).
Checked the tracking today and it had reached my local sorting office, High Wycombe South, and was due out for delivery. Checked again about 13.30 and it had changed to delivered at 11.55 signed for by Flare (my company office Name) and the scanned signature was a poor attempt using my name. There were only two people in all day and no delivery was made.
At 14.00 we get a delivery from RMSD handed over, its RMSD addressed to me, I enquire whether I have to sign for it........no was the response???
So what gives???
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RMSD Problem
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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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fishtank
- Posts: 19732
- Joined: 28 Sep 2007, 17:22
- Gender: Male
Re: RMSD Problem
I don't think we need to spell out the fact that something happened that shouldn't have.
I think you know that yourself...whether you want to take it further is completely up to you.
If you do Customer Services would be your next move.
I think you know that yourself...whether you want to take it further is completely up to you.
If you do Customer Services would be your next move.
good times, bad times you know I've had my share
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POSTMAN
- SITE ADMINISTRATOR
- Posts: 32628
- Joined: 07 Aug 2006, 03:19
- Gender: Male
Re: RMSD Problem
Why do they do it Fish,why. 
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
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DGP1
- Posts: 15551
- Joined: 07 Jun 2007, 20:39
- Gender: Male
- Location: Terminus
Re: RMSD Problem
POSTMAN wrote:Why do they do it Fish,why.
I can't think why 
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
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clashcityrocker
- Posts: 16336
- Joined: 22 Sep 2009, 13:50
- Gender: Male
- Location: strummerville
Re: RMSD Problem
If it wasn't delivered until 2pm it would have been a failure.POSTMAN wrote:Why do they do it Fish,why.
If it is "signed for" earlier - it isn't.
Simples.
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
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not me
- Posts: 2735
- Joined: 10 Aug 2007, 15:07
- Gender: Female
- Location: Uranus
Re: RMSD Problem
clashcityrocker wrote:If it wasn't delivered until 2pm it would have been a failure.POSTMAN wrote:Why do they do it Fish,why.
If it is "signed for" earlier - it isn't.
Simples.
no. if was a failure. simply cheating the system by signing the PDA early doesnt take away that the recipient didnt get the service they paid for.
its the premium service
its delivered by 1pm. so people can rely on it
even worse that its a business that would take seconds to deliver to
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Cheetah
- Posts: 428
- Joined: 13 Oct 2009, 13:17
- Gender: Male
Re: RMSD Problem
The sender paid for a premium service, he also paid for you to sign for thre package on receipt, not some short cut taking postie who is giving us all a bad name !!!!!!. It's your call but if it were me I would get the sender to claim compensation as we failed to meet our obligation...... As for the postie..... Sorry no sympothy ,can't think of any valid reason for doing what he did a big 
, deserves whatever comes i'm sorry to say.......
, deserves whatever comes i'm sorry to say.......-
POSTMAN
- SITE ADMINISTRATOR
- Posts: 32628
- Joined: 07 Aug 2006, 03:19
- Gender: Male
Re: RMSD Problem
Of course i know why they do it,it's just unbelievable,the muppets.
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.