Hello today I have received a questionnaire in the post, a survey on the quality of Delivery Service.
Whilst it states that my address has been randomly selected, I'm not sure if as a Royal Mail Employee from the Delivery Office which posted the item, I should be taking part.
It only asks for date and time of arrival and number of mis-deliveries, but my response could be biased towards a positive result or even targeted against a colleague with whom I may have issues.
I believe that the Performance Analysis QD Section should receive as much feedback as possible, but I'm unsure whether my response would be worth it.
Obviously I also now know what the envelope looks like and could theoretically use that information to weigh in my own favour, should I require it, on my own delivery.
Was it a mistake to send it to me? is it a test? or is the fact that I have such a small role in a large survey that my response would be negligible?
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Questionnaire received.
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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Pat Ostman
- Posts: 2797
- Joined: 17 Sep 2008, 21:53
- Gender: Male
- Location: In the Line Managers office being screwed over.
Re: Questionnaire received.
Just fill it in and be honest. You are a customer.
Run, rabbit run. Dig that hole, forget the sun.
And when at last the work is done. Don't sit down, it's time to dig another one
And when at last the work is done. Don't sit down, it's time to dig another one