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ParcelForce - Export Missing Package

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Zeggy
Posts: 2
Joined: 11 Jun 2011, 11:06
Gender: Male

ParcelForce - Export Missing Package

Post by Zeggy »

Hi all

My post is about Parcel force, Im sending a package to Slovakia and I sent it "global Priority 5 day delivery" on the 31/05 its now the 11/06 and the tracking info says:

Date Time Location Tracking Event
01-06-2011 03:19 International Hub Received and processed
31-05-2011 19:30 Forwarded for processing
31-05-2011 16:36 Collected from customer

Called the parcel force export trace team and they put the package on parcel watch ect and email the international hub people, but still for 2 days iv been in contact with them no luck in finding out where this item is.

Any adivice / contact info would be great.
Stormproof
Posts: 6116
Joined: 07 Jul 2007, 21:03
Gender: Female

Re: ParcelForce - Export Missing Package

Post by Stormproof »

It looks as if your parcel has left this country and been handed over to http://www.posta.sk/en" onclick="window.open(this.href);return false; it may be worth contacting them.
So keep on moving, moving, moving your feet
Keep on shuf-shuf-shuffling to this ghost dance beat
Just keep on walking down never ending streets


Illegitimi non carborundum
Zeggy
Posts: 2
Joined: 11 Jun 2011, 11:06
Gender: Male

Re: ParcelForce - Export Missing Package

Post by Zeggy »

Hum...placing my tracking number into that site brings up the following :

01.06.2011
03:19 Arrival at Outward Office of Exchange.

Does that mean it arrived in Slovakia? Why wouldnt it be posted on parcel force site that it left the UK :hmmmm

I will def. email / call them on monday to try and get info.
digiflip
Posts: 6
Joined: 18 Aug 2007, 20:15

Re: ParcelForce - Export Missing Package

Post by digiflip »

maybe it got stuck in customs