missing parcel

[spaniel-lover]

I ordered an item over the internet, paid £28 for it, which is a lot for me because I'm on benefits. I live in south London. The parcel was posted in Birmingham on 30th September, but I've not yet received it!!! I contacted the supplier & they gave me a tracking number for it. I went to the Royal Mail website & typed in the tracking number, all I got was a message saying 'it's being processed through the system', or words to that effect. The item is a costume for a Halloween party I'm going to, so if it doesn't arrive by 31st October then obviously it will be obselete. I'm so frustrated.

[POSTMAN]

What part of south london (roughly)are you 1st,there are big backlogs that way.

[baldrick]

There is a backlog but I would think it should arrive before Halloween.

[spaniel-lover]

I am in Croydon.

[spaniel-lover]

I live at number 142, for some reason I don't know, the parcel has been addressesd to number 130! So it's currently lost & due to be delivered [if it's ever delivered] to the wrong address. I phoned Royal Mail & got through to a very patronising man, who told me that I can't change the address & it has to be deivered to 130. I'm so bloody angry about this. I shall never order anything over the internet again - if the item isn't available to buy in a shop then forget it. I've now got to go & pop a note through 130's door, I don't know them - just hope that they're reasonable people.

[coxie]

dont be put off by buying things on the internet, usually they go smoothly. It's more than likely it has been delivered to 130 or will be delivered to them soon.

[OnAFlyer]

I live at number 142, for some reason I don't know, the parcel has been addressesd to number 130! So it's currently lost & due to be delivered [if it's ever delivered] to the wrong address. I phoned Royal Mail & got through to a very patronising man, who told me that I can't change the address & it has to be deivered to 130. I'm so bloody angry about this. I shall never order anything over the internet again - if the item isn't available to buy in a shop then forget it. I've now got to go & pop a note through 130's door, I don't know them - just hope that they're reasonable people.

If your postie is a regular on the round, knows you and is not a complete jobsworth he might deliver it to you anyway. (I would to customers I know well).

I get quite a few Birthday/Xmas cards to an old couple on my walk that are wrongly addressed, but I deliver them to the right house. Strictly speaking it's against RM policy though, as posties aren't allowed to think for themselves.

[baldrick]

So it was the sellers fault for addressing it incorrectly.
Unfortunately the delivery postie does have to deliver it to the address on the item.
Hopefully you will be able to get it from No 130. If not you need to contact the seller
and get them to send you a replacement or a refund - it is their fault.

[bitchface]

Strictly speaking it's against RM policy though, as posties aren't allowed to think for themselves.

and against the law but we all do it.. well if they tip at christmas

[TrueBlueTerrier]

Strictly speaking it's against RM policy though, as posties aren't allowed to think for themselves.

and against the law but we all do it.. well if they tip at christmas

My manager actually recommended I do it when I had a RTS packet that did not have the full address but I had recognised the name.

[spaniel-lover]

I've had an email off the sender who is now saying that they think they've sent it to 14! They also said that they're going to send out a replacement, & then chase up RM for the original. My postman knows I'm waiting for a parcel, as I saw him in the street & spoke to him about it.

[spaniel-lover]

There is a 142A, when the previous tenants lived there, I was always getting their mail. They were foreign & I think the 'A' often got lost in translation, so it was their fault not the postman's - but maybe the postman could've used some common sense? Although it was through me accidentally opening their mail that I discovered scams/fraud that they were up to, & thus I was able to alert the relevant authorities.

[opgpat]

'Using common sense' is not that easy when you have 8 bags of mail to deliver to 750 houses in 3 1/2 hours. Your postman does not, I repeat does not have time to check vaguely addressed letters anymore. He/she used to but the workload has trippled in the past 10 years and the service is suffering because of that not because posties have no common sense. Thankyou, and...goodnight.

[NewPostieUK]

So the sender thinks they sent it to 130...or maybe it was 14?! They gave you a tracking number, but how do you know that tracking number is for your packet? It could be for anything. Personally I'd ask for my money back ASAP and look for an alternative. Not much posties can do with senders like that.

[not me]

'Using common sense' is not that easy when you have 8 bags of mail to deliver to 750 houses in 3 1/2 hours. Your postman does not, I repeat does not have time to check vaguely addressed letters anymore. He/she used to but the workload has trippled in the past 10 years and the service is suffering because of that not because posties have no common sense. Thankyou, and...goodnight.

aye i used to have my little book of who lived where
keep letters on the frame for a few days to see if i got another to see where a new name lived etc
all gone now