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24 Tracked parcel stuck at Gatwick MC for 7 days

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jarekjj
Posts: 6
Joined: 06 Dec 2024, 12:21
Gender: Male

24 Tracked parcel stuck at Gatwick MC for 7 days

Post by jarekjj »

Parcel posted on 2nd December, tracking only shows "Accepted at Post Office", nothing else, but when called RM thay said it was scanned at Gatwick on 3rd december and hasn't moved since.

Any ideas why tracking doesn't show Gatwick scan and parcel is not moving forward?

MZ262734231GB
TrueBlueTerrier
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Re: 24 Tracked parcel stuck at Gatwick MC for 7 days

Post by TrueBlueTerrier »

ChatGPT
The Gatwick Mail Centre is primarily responsible for handling inward mail for the areas surrounding London and the southeast of England. Specifically, it processes mail for:

Greater London
Sussex
Surrey
Kent
Portions of other nearby regions

so whilst it seems delayed if you are that area it is still being processed if not scanned. At this time of year it can be quite common as they are just trying to get the mail through as quickly as possible.
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jarekjj
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Gender: Male

Re: 24 Tracked parcel stuck at Gatwick MC for 7 days

Post by jarekjj »

Thank you for getting back to me.

This parcel is going from Brighton to Bradford, West Yorkshire.

There was a Surcharge raised for some reason, which I paid a week ago, but nothing happened since then...

No tracking updates, no parcel, only an unhappy eBay customer, which I had to deal with :(
TrueBlueTerrier
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Re: 24 Tracked parcel stuck at Gatwick MC for 7 days

Post by TrueBlueTerrier »

jarekjj wrote:
12 Dec 2024, 11:29
Thank you for getting back to me.

This parcel is going from Brighton to Bradford, West Yorkshire.

There was a Surcharge raised for some reason, which I paid a week ago, but nothing happened since then...

No tracking updates, no parcel, only an unhappy eBay customer, which I had to deal with :(
Are you sure it's genuine as surcharges are usually raised by the local delivery office nowhere else?
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MailSorter10
MAIL CENTRES/PROCESSING
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Re: 24 Tracked parcel stuck at Gatwick MC for 7 days

Post by MailSorter10 »

There's Revenue Protection at Gatwick and they add fees stickers. Not sure, if they send emails about extra payments.
jarekjj
Posts: 6
Joined: 06 Dec 2024, 12:21
Gender: Male

Re: 24 Tracked parcel stuck at Gatwick MC for 7 days

Post by jarekjj »

I'm not sure how to insert an image here, but here is the link to a screenshot I got from gentlemen at our local DO which sent the parcel to Gatwick.

It says: Tue 3 Dec 2024 - RWA - Consumer Surcharge Raised - Container Id: YT01278640gb - Track Pouint Gatwick MC

Container ID is I presume current location of my parcel?

https://drive.google.com/file/d/16X2Mjg ... drive_link
jarekjj
Posts: 6
Joined: 06 Dec 2024, 12:21
Gender: Male

Re: 24 Tracked parcel stuck at Gatwick MC for 7 days

Post by jarekjj »

MailSorter10 wrote:
12 Dec 2024, 11:49
There's Revenue Protection at Gatwick and they add fees stickers. Not sure, if they send emails about extra payments.

Recipient never received a Grey Card to pay a fee, but I paid it myself last week online.