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Help with Special delivery not turned up to London
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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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anoushkad21
- Posts: 1
- Joined: 11 Dec 2024, 12:44
- Gender: Female
Help with Special delivery not turned up to London
Hi there, I would be so grateful if someone could help. I posted 3 illustrations that was a whole weeks worth of work to a company in London. I sent via Royal Mail special delivery last thursday via click and drop and dropped to my post office where it was scanned and left. When myself or the company try to track it just says 'we've got it' and dropped at parcel shop. I have called customer service who were no help at all and just said I could claim if it doesn't turn up friday. These pieces were hand drawn illustrations that would be so hard to replicate again and cost me a fortune. I live on the Surrey / London borders so they didn't have far to travel. Does anyone know what could have gone wrong here or if they're likely lost? How does a parcel even get lost thats special! Thanks so much for any help
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BenacreNick
- Posts: 1176
- Joined: 18 Jul 2022, 13:27
- Gender: Male
Re: Help with Special delivery not turned up to London
I don't think they would be "lost", they will be somewhere.