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Can i go to Langley HWDC get my parcel back?

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Jimcarol
Posts: 4
Joined: 15 Oct 2021, 00:51
Gender: Male

Can i go to Langley HWDC get my parcel back?

Post by Jimcarol »

I used international tracking and signature to send a package from the UK to China. Langley HWDC has received it for 6 weeks, but it has not been sent yet. Can I go to Langley HWDC to get my package back?
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Snaggletooth
EX POST OFFICE
Posts: 2220
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: Can i go to Langley HWDC get my parcel back?

Post by Snaggletooth »

No. That would be against the law, they don't take callers, and even if it wasn't for those it would be very difficult to locate an individual item among the millions there.

You need to make a claim with Royal Mail, given the amount of time that has passed.

Please don't post in multiple threads about the same item.
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Jimcarol
Posts: 4
Joined: 15 Oct 2021, 00:51
Gender: Male

Re: Can i go to Langley HWDC get my parcel back?

Post by Jimcarol »

Thank you
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