Yep, all sorted now. Thanks anyway guys.
Although the guy in Callers Office was a complete tosser who lied to me point blank about Tracked items not being held at Portsmouth DO.
ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE
ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!
Special Delivery chaos....
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
-
fmrPOSTIE
- EX ROYAL MAIL
- Posts: 674
- Joined: 29 Oct 2008, 20:52
- Gender: Male
-
TrueBlueTerrier
- FORUM ADMINISTRATOR
- Posts: 72385
- Joined: 30 Dec 2006, 10:29
- Gender: Male
- Location: On my couch
Re: Special Delivery chaos....
He may not have lied, he may have been telling you what he has been told in the past. If he has been given bad training then that's the fault of his management and not him. For instance, I am a front line postie and I have never been briefed on tracked and tracked + (whatever that is) and all the information I have about them has come direct from here not RM, he may have been in the same position as me. He may have given you the wrong information in the belief that its correct, because TBH I have never met anyone who gives out wrong information deliberately to a complete stranger unless they were trying to cover something up, I don't think he was in this case, he appears to have been badly trained.fmrPOSTIE wrote:Yep, all sorted now. Thanks anyway guys.
Although the guy in Callers Office was a complete tosser who lied to me point blank about Tracked items not being held at Portsmouth DO.
All post by me in Green are Admin Posts.May use chatgp to generate posts
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support
Any news stories you can't post - PM me with a link
Retired
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support
Any news stories you can't post - PM me with a link
Retired
-
Stormproof
- Posts: 6116
- Joined: 07 Jul 2007, 21:03
- Gender: Female
Re: Special Delivery chaos....
When I was in Callers Tracked Items were never bought in with the other stuff, they used to have to go back to the managers office where they would sit on the desk until a manager could be arsed to bring them to us, which could be days 
So keep on moving, moving, moving your feet
Keep on shuf-shuf-shuffling to this ghost dance beat
Just keep on walking down never ending streets
Illegitimi non carborundum
Keep on shuf-shuf-shuffling to this ghost dance beat
Just keep on walking down never ending streets
Illegitimi non carborundum