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lost parcel

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
Lateralus
Posts: 7
Joined: 20 Oct 2014, 09:38
Gender: Male

Re: lost parcel

Post by Lateralus »

:( Sorry man, our experiences are pretty much the same. My mail is lost as well. I call it stolen because I have not received a customs paper or such. Perhaps something happened in the UK customs around first weeks of October cant tell. No one takes responsibility and tracking means nothing. Such a shame
IcanthelpthewayIam
Posts: 4067
Joined: 26 May 2009, 13:37
Gender: Male

Re: lost parcel

Post by IcanthelpthewayIam »

Lateralus wrote::( Sorry man, our experiences are pretty much the same. My mail is lost as well. I call it stolen because I have not received a customs paper or such. Perhaps something happened in the UK customs around first weeks of October cant tell. No one takes responsibility and tracking means nothing. Such a shame

again as posted earlier, there are very long delays of 4 weeks sometimes more at customs
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12226
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: lost parcel

Post by SpacePhoenix »

Lateralus wrote:Perhaps something happened in the UK customs around first weeks of October cant tell
There's probably a massive increase atm of stuff arriving in the UK from abroad in the run-up to xmas
Lateralus
Posts: 7
Joined: 20 Oct 2014, 09:38
Gender: Male

Re: lost parcel

Post by Lateralus »

If that was the case more recent orders would not arrive as well. I just received a box from EU.
IcanthelpthewayIam
Posts: 4067
Joined: 26 May 2009, 13:37
Gender: Male

Re: lost parcel

Post by IcanthelpthewayIam »

Lateralus wrote:If that was the case more recent orders would not arrive as well. I just received a box from EU.

The back log is not done in sequential order that items are received unfortunately just because something arrived here after your other item was sent doesn't mean it's not still in customs
Lateralus
Posts: 7
Joined: 20 Oct 2014, 09:38
Gender: Male

Re: lost parcel

Post by Lateralus »

I understand, tnx man