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Missing special Delivery

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DGP1
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Re: Missing special Delivery

Post by DGP1 »

fishtank wrote:Now there's a good question...what happens to a special delivery if it can't be R.T.S'd?
I assume after a P739 the local D.O. would hold it for 7 day's then........?
It goes to Belfast where they open it and then take it and sell it on in one of their auctions.
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clashcityrocker
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Re: Missing special Delivery

Post by clashcityrocker »

So if he knows the return address and consequently knows the delivery office where it will be held for 21(?) days, he can contact them and explain the mix up and they might send it back.
Only 16 houses in the street, the SD is addressed to a foreign sounding name yet none of the neighbours could figure out who it was for?
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Throgg
Posts: 255
Joined: 10 Aug 2007, 17:00
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Location: Glasgow

Re: Missing special Delivery

Post by Throgg »

Right then!

Now disturbed all the neighbours and have found out where it went.

It was delivered to to my nextdoor neighbour, who's young child signed for it.

Then my neighbour took it to his next door neighbour as it had his house number on it

When they said it was not for them he continued up the street without anyone claiming it.

Yesterday it was returned to the Post Office and will probably be returned to Leicester.

Problem is the address in Leicester is now empty as the occupants are in Australia

If the sender has set up a redirection with Royal Mail then it will be redirected to his new address in Australia, if not, then item will end up at the Return Letter Branch (RLB). You cannot contact them direct, only through Customer Services, but this can only be done by the sender.

Royal Mail have correctly delivered the item to the address on it. Royal Mail delivers to the address, not the addressee, they cannot be blamed for the item not reaching you if the sender incorrectly addressed the item. :d'oh!
clashcityrocker
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Re: Missing special Delivery

Post by clashcityrocker »

A SD won't be redirected to Australia.
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Throgg
Posts: 255
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Re: Missing special Delivery

Post by Throgg »

A SD won't be redirected to Australia
If they've payed for an international redirection, it will be redirected, it'll just be treated as ordinary mail.
clashcityrocker
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Re: Missing special Delivery

Post by clashcityrocker »

We don't redirect Special Deliveries abroad.
From the RM website

Special Delivery and Recorded Signed For items cannot be redirected abroad.
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Disgusted
Posts: 8
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Re: Missing special Delivery

Post by Disgusted »

The plot thickens.

At least I now know what number it was addressed to.

The telephone calls will resume in the morning, and the second question will be....

If I live at 92 and it was addressed to 96 but delivered to 94 why was it delivered to 94 and where the hell will I find it now???
fishtank
Posts: 19732
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Re: Missing special Delivery

Post by fishtank »

clashcityrocker wrote:We don't redirect Special Deliveries abroad.
From the RM website

Special Delivery and Recorded Signed For items cannot be redirected abroad.
Just to muddy the waters a bit. :chuckle
Very few people who emigrate have their mail follow them...i think it's quite expensive.
Usually in my experience they have it redirected to a relative over here who then sends on anything important.
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clashcityrocker
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Re: Missing special Delivery

Post by clashcityrocker »

Do you have the tracking code for the item?
Tracking it should be easy with that, as it should be scanned by each new person that handles it.

You are right though, if it was addressed to 96 it shouldn't have been delivered to 94 and it shouldn't be signed for by a minor.
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
clashcityrocker
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Re: Missing special Delivery

Post by clashcityrocker »

fishtank wrote: Just to muddy the waters a bit. :chuckle
Why?
Why do that at 9.45 when some of us have to get up 30 minutes ago to go to work?
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
fishtank
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Re: Missing special Delivery

Post by fishtank »

clashcityrocker wrote:
fishtank wrote: Just to muddy the waters a bit. :chuckle
Why?
Why do that at 9.45 when some of us have to get up 30 minutes ago to go to work?
It's my 1 in 4 Sat. :chuckle :chuckle :wave
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clashcityrocker
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Re: Missing special Delivery

Post by clashcityrocker »

zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
Spedley
Posts: 1209
Joined: 16 Jul 2007, 17:32
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Re: Missing special Delivery

Post by Spedley »

I'd get in touch with customer services and say that you are trying to reclaim a special delivery which has been returned to a possibly empty address.
I don't think they can do much if it is returned, however if it cannot be returned then it should end up in Belfast where RM should do everything realistically in their power to get it to it's owner.

And to side track slightly, we can deliver a package to anyone at that address which that feel is capable of understanding what they are signing for, even if they are a minor. And to add to that, any signature is acceptable including a cross - it is the intent implied by signing and not the quality of signature that counts.
TeeferTiger
EX ROYAL MAIL
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Re: Missing special Delivery

Post by TeeferTiger »

Broxi51 wrote:
fishtank wrote:Now there's a good question...what happens to a special delivery if it can't be R.T.S'd?
I assume after a P739 the local D.O. would hold it for 7 day's then........?
I would assume it would go to Belfast and kept for a certain period of time in the hopes that
someone will come forward and claim the item. :hmmmm
That's why I'd assume too...
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NWpostie
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Re: Missing special Delivery

Post by NWpostie »

Sounds like the Postie just decided to have next door to take the SD so he doesn't have to go back to the Delivery Office with it.
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