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Delivery times from abroad

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
EugeneT
Posts: 10
Joined: 13 Sep 2010, 18:07
Gender: Male

Re: Delivery times from abroad

Post by EugeneT »

http://customs.hmrc.gov.uk/channelsPort ... t#P22_2021" onclick="window.open(this.href);return false;

Found this link.....so UK border/customs staff are also based at the postal depots?
baldrick
EX ROYAL MAIL
Posts: 5034
Joined: 13 Sep 2007, 23:37
Gender: Male

Re: Delivery times from abroad

Post by baldrick »

EugeneT wrote:http://customs.hmrc.gov.uk/channelsPort ... t#P22_2021

Found this link.....so UK border/customs staff are also based at the postal depots?
Yes at depots where mail is arriving from other countries.
EugeneT
Posts: 10
Joined: 13 Sep 2010, 18:07
Gender: Male

Re: Delivery times from abroad

Post by EugeneT »

Still nothing!! Is there a number I can call??

:(
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POSTMAN
SITE ADMINISTRATOR
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Re: Delivery times from abroad

Post by POSTMAN »

See here...
http://www.royalmail.com/portal/rm/cust ... d=69800720" onclick="window.open(this.href);return false;
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 11928
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Re: Delivery times from abroad

Post by SpacePhoenix »

Probably the only MC which would have customs staff in would be Heathrow MC
baldrick
EX ROYAL MAIL
Posts: 5034
Joined: 13 Sep 2007, 23:37
Gender: Male

Re: Delivery times from abroad

Post by baldrick »

SpacePhoenix wrote:Probably the only MC which would have customs staff in would be Heathrow MC
Mount Pleasant has a customs depot.
EugeneT
Posts: 10
Joined: 13 Sep 2010, 18:07
Gender: Male

Re: Delivery times from abroad

Post by EugeneT »

Package arrived after 14 days in Langley hwdc!!! Phew!!! Thanks for the info guys. Next time, guess I should use EMS from abroad if I need a speedier delivery?

Regards,

Eugene