New Zealand Post to pilot 'multi-brand subscription parcel delivery service'

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NZ Post is about to launch a trial for a new delivery service, called Shipmate, which will mean that online shoppers can make an up-front payment and then be entitled to an unlimited number of purchases with no delivery fee from participating online retailers.

Brendan Thawley, New Zealand Post’s head of Customer Strategy, said: “We’re excited about this new innovation in the New Zealand market and are delighted that four of The Warehouse Group’s brands will be the first to offer the service to their customers.

“A shared problem for both parcel senders and receivers is that often consumers want to buy small things online but the cost of shipping is too high relative to the purchase. We’re working to deliver solutions for both of these groups.”

Thawley said that the service is “deliberately starting small – with a maximum of 5000 customers ” and away from a peak period such as Christmas to give NZ Post and The Warehouse opportunity to learn more.

The service will initially run for a two-month period. Registrations are now open, and are being taken until 13 August. The delivery service starts on 14 August.