I think that the following should be mandatory training for delivery:
Manual Handling
Health & Safety
Conflict resoultion
Customer Care
Personally I haven't received any of the above training apart from my first day some years ago when a HR person showed us how to pick up a pouch!! The office seems so focussed on getting the mail out that personal development doesn't matter.
ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE
ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!
Manual Handling Training
-
andy2007
- Posts: 3971
- Joined: 14 Sep 2007, 10:16
- Gender: Male
- Location: Earth
Re: Manual Handling Training
You're right there. I'm shocked to hear that you've not recieved that training. We get all that for indoor work, so what's their excuse for not giving it to Delivery Posties too?

Don't knock Insanity
it's just another outlook on Reality!
it's just another outlook on Reality!
-
uphillstruggle
- Posts: 85
- Joined: 28 Aug 2007, 16:18
Re: Manual Handling Training
You should have H&S/Manual Handling refresher training at least every 3 years.
When you fill in your walk risk assessment WPQ1 form about dogs, hills, steps etc on your delivery there's a question about having received this training.
If you highlight not having had it, your DOM should be making sure you get the training.
When you fill in your walk risk assessment WPQ1 form about dogs, hills, steps etc on your delivery there's a question about having received this training.
If you highlight not having had it, your DOM should be making sure you get the training.
-
brothermagrew
- Posts: 3015
- Joined: 06 Aug 2007, 16:38
- Gender: Male
- Location: Shares a border with England to the south.
Re: Manual Handling Training
http://www.youtube.com/watch?v=NgKEidZynfM" onclick="window.open(this.href);return false;
Manual handling short video.
Manual handling short video.
"Today’s workplace has become heartless and soulless. Employees are seen as units of labour, automatons, functionaries, objects for achieving designated tasks, and as costs to be minimised."
-
lisa brady
- Posts: 1
- Joined: 19 Apr 2011, 22:05
- Gender: Male
Re: Manual Handling Training
In my delivery office, in S E region, not one person has had manual handling training in over 6 years, were just told when the revision comes in the will do it, the revision was due in sept 2010, "in wrap" every postperson is showing no manual handling, & no wheeled container training, managers don't care, just want the mail out.
-
andy2007
- Posts: 3971
- Joined: 14 Sep 2007, 10:16
- Gender: Male
- Location: Earth
Re: Manual Handling Training
Why hasn't your H&S Rep done anything about it?
Don't knock Insanity
it's just another outlook on Reality!
it's just another outlook on Reality!