Lump sum booster not going into Scottish Widows account

[Dexydog]

Been checking each week to see if the avc's and lump sum booster is being paid into the new scheme.
3 lots of avc's are there, but neither the 1% of mine nor the RM 1% are showing in transactions.
Anyone any idea why not before I email HR?

[RobertT]

The booster payments increase the lump sum. They'll be included on your annual statements, unless they're visible when logging into the rmcpp website?

[Dexydog]

The RMCPP site only allows you to request a statement which shows a current value and one at retirement.
It doesn't show transactions like the SW site.
Does the lump sum booster not get paid to SW?-i thought it was?

[RobertT]

Why would the booster payments go somewhere different to the main lump sum money?
They all get paid out as one amount.

[Dexydog]

I assumed the avc's and lump sum booster were hand in hand and both paid to SW.
Not the case.