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stuck in transit

A forum for our Mail Centre, Processing and Distribution colleagues.
imquackers
Posts: 2
Joined: 19 Oct 2024, 12:27
Gender: Male

stuck in transit

Post by imquackers »

Hey guys. Was meant to have a parcel delivered last monday and the tracking still says it has reached Manchester MC and will be delivered to my local delivery office. The thing is, it has said for 7 days with no other update. Is my item lost? or is there a delay or something? my tracking number is MZ244425083GB
ted_e_bear
Posts: 3910
Joined: 03 Sep 2012, 19:37
Gender: Male

Re: stuck in transit

Post by ted_e_bear »

Possibly not a great answer as maybe not the same reason but one of my eBay purchases went the same way, tracking stopped same as yours and after about a week I received a surcharge card as the sender had purchased tracked postage online but paid for a letter when it was a parcel so it must have been delayed whilst the revenue protection department dealt with it.
imquackers
Posts: 2
Joined: 19 Oct 2024, 12:27
Gender: Male

Re: stuck in transit

Post by imquackers »

ahhh that might make sense because it’s a small package the sender might have used the wrong label or something and used a label for a letter. Regardless, thanks for the reply i have some now now 🤣
Hix
Posts: 1
Joined: 25 Oct 2024, 09:54
Gender: Male

Re: stuck in transit

Post by Hix »

Also, stuck at Manchester MC, scanned twice early hours of Wednesday, hasn’t moved since. Sick of paying to have everything tracked and delivered within 24 hours and then they can’t even do that, I don’t 1st class, bank cards that never show up as well as any other item I order that I don’t pay for the privilege of being able to track them f up, yet somehow junk mail still manages to show up.