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Midlands SuperHub - Not So Super?

A forum for our Mail Centre, Processing and Distribution colleagues.
2chorizon
Posts: 739
Joined: 03 Apr 2019, 20:39
Gender: Male

Re: Midlands SuperHub - Not So Super?

Post by 2chorizon »

wolfman wrote:
15 Aug 2023, 18:23
About 1/3 of our work never arrived at our mail enter last night. Tonight is gonna be mega :roll:
You WILL be losing 1/3rd of your work

it will go from MSH direct to (364) designated parcel hub DO’s
Last edited by 2chorizon on 19 Aug 2023, 17:37, edited 1 time in total.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12061
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Midlands SuperHub - Not So Super?

Post by SpacePhoenix »

2chorizon wrote:
17 Aug 2023, 02:40
wolfman wrote:
15 Aug 2023, 18:23
About 1/3 of our work never arrived at our mail enter last night. Tonight is gonna be mega :roll:
You WILL be losing 1/3rd of your work

it will go from MSH direct to (364) designated parcel hub DO’s

your guts have been shat.
All them items if they are Tracked are still scanned in the MC before being sent on. Anyway how many of the parcel hubs actually have the staff required to do the dedicated parcel duties when they are probably all failing shitloads of walks as it is
wandle
Posts: 944
Joined: 25 Feb 2011, 17:17
Gender: Male

Re: Midlands SuperHub - Not So Super?

Post by wandle »

2chorizon wrote:
17 Aug 2023, 02:38
There is no “problem”

The MSH is going to savagely destroy your corrupt MC types who were milking the hours and the line managers who were facilitating them.

You WILL lose at least 1/3rd of your trucks.

Now start loving the deal you voted for.
What an utterly ridiculous comment.
You think if we voted no, RM would have mothballed the Super Hub and kissed goodbye to all the economies of scale that it brings?
Get real.
ConeHater
MAIL CENTRES/PROCESSING
Posts: 1183
Joined: 25 Sep 2020, 12:37
Gender: Male

Re: Midlands SuperHub - Not So Super?

Post by ConeHater »

. . . apparently they ‘lost’ 25 trailers of work in the yard Tuesday night. S’pose they were found eventually !
wallan
Posts: 498
Joined: 09 Apr 2012, 08:12
Gender: Male

Re: Midlands SuperHub - Not So Super?

Post by wallan »

SpacePhoenix wrote:
17 Aug 2023, 07:01
2chorizon wrote:
17 Aug 2023, 02:40
wolfman wrote:
15 Aug 2023, 18:23
About 1/3 of our work never arrived at our mail enter last night. Tonight is gonna be mega :roll:
You WILL be losing 1/3rd of your work

it will go from MSH direct to (364) designated parcel hub DO’s

your guts have been shat.
All them items if they are Tracked are still scanned in the MC before being sent on. Anyway how many of the parcel hubs actually have the staff required to do the dedicated parcel duties when they are probably all failing shitloads of walks as it is
if the items are in Direct Yorks why are the items Scaned at the Inward M C
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12061
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Midlands SuperHub - Not So Super?

Post by SpacePhoenix »

wallan wrote:
17 Aug 2023, 18:45
SpacePhoenix wrote:
17 Aug 2023, 07:01
2chorizon wrote:
17 Aug 2023, 02:40
wolfman wrote:
15 Aug 2023, 18:23
About 1/3 of our work never arrived at our mail enter last night. Tonight is gonna be mega :roll:
You WILL be losing 1/3rd of your work

it will go from MSH direct to (364) designated parcel hub DO’s

your guts have been shat.
All them items if they are Tracked are still scanned in the MC before being sent on. Anyway how many of the parcel hubs actually have the staff required to do the dedicated parcel duties when they are probably all failing shitloads of walks as it is
if the items are in Direct Yorks why are the items Scaned at the Inward M C
To make sure that they're actually getting scanned. The "scan container" scanning isn't reliable enough
N|M
MAIL CENTRES/PROCESSING
Posts: 192
Joined: 19 Nov 2021, 21:26
Gender: Male

Re: Midlands SuperHub - Not So Super?

Post by N|M »

SpacePhoenix wrote:
17 Aug 2023, 20:07
wallan wrote:
17 Aug 2023, 18:45
SpacePhoenix wrote:
17 Aug 2023, 07:01
2chorizon wrote:
17 Aug 2023, 02:40
wolfman wrote:
15 Aug 2023, 18:23
About 1/3 of our work never arrived at our mail enter last night. Tonight is gonna be mega :roll:
You WILL be losing 1/3rd of your work

it will go from MSH direct to (364) designated parcel hub DO’s

your guts have been shat.
All them items if they are Tracked are still scanned in the MC before being sent on. Anyway how many of the parcel hubs actually have the staff required to do the dedicated parcel duties when they are probably all failing shitloads of walks as it is
if the items are in Direct Yorks why are the items Scaned at the Inward M C
To make sure that they're actually getting scanned. The "scan container" scanning isn't reliable enough
Can confirm, around 10% of items are not scanned when scanning the york, so we have to scan all the items inside the york to make sure it is scanned and customer gets there tracked updates
2chorizon
Posts: 739
Joined: 03 Apr 2019, 20:39
Gender: Male

Re: Midlands SuperHub - Not So Super?

Post by 2chorizon »

N|M wrote:
17 Aug 2023, 23:51
SpacePhoenix wrote:
17 Aug 2023, 20:07
wallan wrote:
17 Aug 2023, 18:45
SpacePhoenix wrote:
17 Aug 2023, 07:01
2chorizon wrote:
17 Aug 2023, 02:40
wolfman wrote:
15 Aug 2023, 18:23
About 1/3 of our work never arrived at our mail enter last night. Tonight is gonna be mega :roll:
You WILL be losing 1/3rd of your work

it will go from MSH direct to (364) designated parcel hub DO’s

your guts have been shat.
All them items if they are Tracked are still scanned in the MC before being sent on. Anyway how many of the parcel hubs actually have the staff required to do the dedicated parcel duties when they are probably all failing shitloads of walks as it is
if the items are in Direct Yorks why are the items Scaned at the Inward M C
To make sure that they're actually getting scanned. The "scan container" scanning isn't reliable enough
Can confirm, around 10% of items are not scanned when scanning the york, so we have to scan all the items inside the york to make sure it is scanned and customer gets there tracked updates
This sounds like trying to "make work"

A determination to tamper with the cross docked yorks and bring them into the MC for uneeded processing.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12061
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Midlands SuperHub - Not So Super?

Post by SpacePhoenix »

2chorizon wrote:
18 Aug 2023, 12:24
N|M wrote:
17 Aug 2023, 23:51
SpacePhoenix wrote:
17 Aug 2023, 20:07
wallan wrote:
17 Aug 2023, 18:45
SpacePhoenix wrote:
17 Aug 2023, 07:01
2chorizon wrote:
17 Aug 2023, 02:40
wolfman wrote:
15 Aug 2023, 18:23
About 1/3 of our work never arrived at our mail enter last night. Tonight is gonna be mega :roll:
You WILL be losing 1/3rd of your work

it will go from MSH direct to (364) designated parcel hub DO’s

your guts have been shat.
All them items if they are Tracked are still scanned in the MC before being sent on. Anyway how many of the parcel hubs actually have the staff required to do the dedicated parcel duties when they are probably all failing shitloads of walks as it is
if the items are in Direct Yorks why are the items Scaned at the Inward M C
To make sure that they're actually getting scanned. The "scan container" scanning isn't reliable enough
Can confirm, around 10% of items are not scanned when scanning the york, so we have to scan all the items inside the york to make sure it is scanned and customer gets there tracked updates
This sounds like trying to "make work"

A determination to tamper with the cross docked yorks and bring them into the MC for uneeded processing.
AFAIK big firms tend to go through the tracking of stuff that they send to make sure that an item gets all the tracking events that it's meant to. I believe that if an item doesn't get all its tracking events then they raise a complaint. RM probably then refund them the postage.

If the scanning at the super hub was reliable then we wouldn't need to scan them
N|M
MAIL CENTRES/PROCESSING
Posts: 192
Joined: 19 Nov 2021, 21:26
Gender: Male

Re: Midlands SuperHub - Not So Super?

Post by N|M »

@2chorizon - its not a case for the MC trying to make work, its making sure the work is done right and the tracking updates are getting the updates, and items are not lost in the system.

This has been ongoing for at least a 2 months (maybe more) so the workaround at the moment until the super hubs can sort it is for the MC's to step in and make sure all items are scanned.

But even if we didnt have to scan we still would have to sort these yorks as not all are fully directs to DO.

In regards to direct to DO yorks do you scan all the items in the york or just the york or both?
2chorizon
Posts: 739
Joined: 03 Apr 2019, 20:39
Gender: Male

Re: Midlands SuperHub - Not So Super?

Post by 2chorizon »

N|M wrote:
18 Aug 2023, 15:38
@2chorizon - its not a case for the MC trying to make work, its making sure the work is done right and the tracking updates are getting the updates, and items are not lost in the system.

This has been ongoing for at least a 2 months (maybe more) so the workaround at the moment until the super hubs can sort it is for the MC's to step in and make sure all items are scanned.

But even if we didnt have to scan we still would have to sort these yorks as not all are fully directs to DO.

In regards to direct to DO yorks do you scan all the items in the york or just the york or both?
We scan the york barcode (not the label) as they come off the trailers, then fire them off to their cross docking lanes.

There doesnt seem to be any sub menu to “verify”
the contents like there is on the SD locker app.

this makes me wonder what this game is above where they deliberately go out of their way to tamper with direct to DO yorks?
if its wrong its wrong and it will be up to the recieveing parcel hub DO’s to raise it with the suoerhubs.
midegarelu
EX ROYAL MAIL
Posts: 414
Joined: 12 Sep 2009, 07:09
Gender: Male
Location: somewhere over the rainbow

Re: Midlands SuperHub - Not So Super?

Post by midegarelu »

2chorizon wrote:
18 Aug 2023, 21:08
N|M wrote:
18 Aug 2023, 15:38
@2chorizon - its not a case for the MC trying to make work, its making sure the work is done right and the tracking updates are getting the updates, and items are not lost in the system.

This has been ongoing for at least a 2 months (maybe more) so the workaround at the moment until the super hubs can sort it is for the MC's to step in and make sure all items are scanned.

But even if we didnt have to scan we still would have to sort these yorks as not all are fully directs to DO.

In regards to direct to DO yorks do you scan all the items in the york or just the york or both?
We scan the york barcode (not the label) as they come off the trailers, then fire them off to their cross docking lanes.

There doesnt seem to be any sub menu to “verify”
the contents like there is on the SD locker app.

this makes me wonder what this game is above where they deliberately go out of their way to tamper with direct to DO yorks?
if its wrong its wrong and it will be up to the recieveing parcel hub DO’s to raise it with the suoerhubs.


There is no "game".

I am retired now but when working, most of the Direct Yorks to DO's from the NW superhub were full of mis-sorts.

From a sleeve of small packets there would be around 10% wrong - that equates to approx 12-15 items in every Direct sleeve.
With this sort of level the system would collapse under the weight of parcels going backwards and forwards trying to find the correct destination.

It's obviously more efficient to weed out the wrong uns before they leave the MC.
"We employ you so we can sack you"
N|M
MAIL CENTRES/PROCESSING
Posts: 192
Joined: 19 Nov 2021, 21:26
Gender: Male

Re: Midlands SuperHub - Not So Super?

Post by N|M »

2chorizon wrote:
18 Aug 2023, 21:08
N|M wrote:
18 Aug 2023, 15:38
@2chorizon - its not a case for the MC trying to make work, its making sure the work is done right and the tracking updates are getting the updates, and items are not lost in the system.

This has been ongoing for at least a 2 months (maybe more) so the workaround at the moment until the super hubs can sort it is for the MC's to step in and make sure all items are scanned.

But even if we didnt have to scan we still would have to sort these yorks as not all are fully directs to DO.

In regards to direct to DO yorks do you scan all the items in the york or just the york or both?
We scan the york barcode (not the label) as they come off the trailers, then fire them off to their cross docking lanes.

There doesnt seem to be any sub menu to “verify”
the contents like there is on the SD locker app.

this makes me wonder what this game is above where they deliberately go out of their way to tamper with direct to DO yorks?
if its wrong its wrong and it will be up to the recieveing parcel hub DO’s to raise it with the suoerhubs.
in our MC we dont get to scan the Direct to DO yorks, the MC deals more with the residue ones, however i believe if the residues are not releasing all the tracked items on the york barcode then the directs would be the same, which are up to the DO's to check.

We did check the directs for a short while but that stopped.
2chorizon
Posts: 739
Joined: 03 Apr 2019, 20:39
Gender: Male

Re: Midlands SuperHub - Not So Super?

Post by 2chorizon »

N|M wrote:
19 Aug 2023, 15:40
2chorizon wrote:
18 Aug 2023, 21:08
N|M wrote:
18 Aug 2023, 15:38
@2chorizon - its not a case for the MC trying to make work, its making sure the work is done right and the tracking updates are getting the updates, and items are not lost in the system.

This has been ongoing for at least a 2 months (maybe more) so the workaround at the moment until the super hubs can sort it is for the MC's to step in and make sure all items are scanned.

But even if we didnt have to scan we still would have to sort these yorks as not all are fully directs to DO.

In regards to direct to DO yorks do you scan all the items in the york or just the york or both?
We scan the york barcode (not the label) as they come off the trailers, then fire them off to their cross docking lanes.

There doesnt seem to be any sub menu to “verify”
the contents like there is on the SD locker app.

this makes me wonder what this game is above where they deliberately go out of their way to tamper with direct to DO yorks?
if its wrong its wrong and it will be up to the recieveing parcel hub DO’s to raise it with the suoerhubs.
in our MC we dont get to scan the Direct to DO yorks, the MC deals more with the residue ones, however i believe if the residues are not releasing all the tracked items on the york barcode then the directs would be the same, which are up to the DO's to check.

We did check the directs for a short while but that stopped.
Yes, same here.
The missorts on the directs seem to have stopped a long time ago and they are all spot on now, they just get cross docked. (as you say it is up to the receiving parcel hub DO’s to raise any missorting with the superhubs)

The residue yorks we take in for processing.

The MSH is just getting up to speed and “bedding in” as they say, soon it will suck alot of parcel work from MC’s just like the northern superhub did.

We are expecting to shortly lose 1/3rd of our trucks.
They need to keep these superhubs fed with parcels from somewhere.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12061
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Midlands SuperHub - Not So Super?

Post by SpacePhoenix »

2chorizon wrote:
19 Aug 2023, 17:41
Yes, same here.
The missorts on the directs seem to have stopped a long time ago and they are all spot on now, they just get cross docked. (as you say it is up to the receiving parcel hub DO’s to raise any missorting with the superhubs)

The residue yorks we take in for processing.

The MSH is just getting up to speed and “bedding in” as they say, soon it will suck alot of parcel work from MC’s just like the northern superhub did.

We are expecting to shortly lose 1/3rd of our trucks.
They need to keep these superhubs fed with parcels from somewhere.
I'm guessing that your MC will be grabbing all the 2C and t48 that they can from adjacent MCs, who'll then in turn will do the same to the MCs adjacent to them