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DESPATCHABLE

Introduce yourself to the RMC community.Introductions only please, use the other forums for your query if you have one. This is an open forum.
noemiiisad
Posts: 1
Joined: 14 Nov 2013, 12:18
Gender: Female

DESPATCHABLE

Post by noemiiisad »

hi,
i am waiting a small package from the post office 124 Deansgate Bolton Lancashire done on 7th novemb 2013 with the option: "next dey delivered"
i hadnt receive on the web site there is written "your item is currently progressing through our network"
status is
09/11/13 05:29 DESPATCHABLE TOWEST KENSINGTON PDO GREENFORD MAIL CENTRE
09/11/13 04:28 RECEIVED ATGREENFORD MAIL CENTRE GREENFORD MAIL CENTRE
08/11/13 17:29 DESPATCHABLE TOGREENFORD MAIL CENTRE MANCHESTER MAIL CENTRE
08/11/13 15:29 COLLECTED MANCHESTER MAIL CENTRE
07/11/13 17:25 ACCEPTED AT POL 124 Deansgate BL1 1AD
what does it mean the ultimate state?
what i need to do?
many thanks
barrowc
EX ROYAL MAIL
Posts: 383
Joined: 12 Mar 2010, 01:36
Gender: Male

Re: DESPATCHABLE

Post by barrowc »

It should have been sent from Greenford Mail Centre to West Kensington PDO but it looks to have vanished at some point on this journey. Contact Customer Services on 08457 740 740 or on Twitter @RoyalMail and get them to investigate what's gone wrong