ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Post Office

Post Office® discussion forum for our Post Office® colleagues from Crown, Franchise to Sub Post Offices.
mahrm1
Posts: 286
Joined: 25 Sep 2011, 23:56
Gender: Male

Post Office

Post by mahrm1 »

Hi,

You know when you can withdraw money at the post office counter, can the post office staff see your transactions on there screen?
Tomas
POST OFFICE
Posts: 4
Joined: 18 Apr 2010, 13:12
Gender: Male

Re: Post Office

Post by Tomas »

Hey. Normally we can't.
The only one we see the amount on, is the withdrawal limit transaction on post office card account.
what we have while you withdraw is more or less:
Advice customer to put card in.
Transaction type choice. (withdrawal, balance)
Putting the amount in.
Tell customer to pin and enter.
Response. (approved, declined)
Tell customer to take his card.

Hope this helps.
zaki.Saira
Posts: 2
Joined: 13 May 2013, 19:16
Gender: Female

Re: Post Office

Post by zaki.Saira »

Hey there I was supposed to receive an item from china, item number 300816905332
It was in the country on the 17/04/13 but its still being held at Langley HWDC.
Can you please tell me why its not being delivered to my address yet
Thanks
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: Post Office

Post by Lounge Lizard »

zaki.Saira wrote:Hey there I was supposed to receive an item from china, item number 300816905332
It was in the country on the 17/04/13 but its still being held at Langley HWDC.
Can you please tell me why its not being delivered to my address yet
Thanks
Probably awaiting customs clearance.
Only the thirteen digit item number, two-letters nine numbers CN, might help in trying to trace it.
zaki.Saira
Posts: 2
Joined: 13 May 2013, 19:16
Gender: Female

Re: Post Office

Post by zaki.Saira »

Wa customer clearance
N yh I got the tracking number when I did try to track the item it said that its being held at Langley HWDC
Reply ASAP