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MBS 190

Post Office® discussion forum for our Post Office® colleagues from Crown, Franchise to Sub Post Offices.
capitalbiker
POST OFFICE
Posts: 103
Joined: 23 Oct 2010, 21:56
Gender: Male

MBS 190

Post by capitalbiker »

MBS 190, any one else get this today, issues with Horizon?
cdpete2004
POST OFFICE
Posts: 69
Joined: 12 Feb 2011, 01:17
Gender: Male

Re: MBS 190

Post by cdpete2004 »

Was this the one about the non-specific transactions involving non-specific clients and non-specific customers, for non-specific amounts, that has now been non-specfically corrected, but for which we should apologise to any unspecified customers if they report problems with the unspecified transactions they may have carried out at unspecified times last Friday ?

How come we are instructed to apologise to our customers, while POL doesn't feel it necessary to apologise to us for screwing up processing OUR transactions yet again ? Oh wait, I remember now, they're arrogant pr**s whose prority in life it is to ensure our customers have a great experience time and time again. I am seriously searching for Paula Venereal's office phone number to pass on to my customers who don't have a great experience time and time again.