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Paying to send parcels

Post Office® discussion forum for our Post Office® colleagues from Crown, Franchise to Sub Post Offices.
vamparicmale
Posts: 31
Joined: 31 Aug 2008, 19:35
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Location: Grimsby

Paying to send parcels

Post by vamparicmale »

Hi,

while training to become a postman, the coach that was teaching me let me in on secret saying that if I recieved a parcel I didn't want I could send it back free of charge by getting the postage paid by the company that sent it by taking it to the post office and asking them to claim postage on delivery.

Is this true?
DGP1
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Paying to send parcels

Post by DGP1 »

Best way is just to refuse it, that way it gets stickered and returned.
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vamparicmale
Posts: 31
Joined: 31 Aug 2008, 19:35
Gender: Male
Location: Grimsby

Paying to send parcels

Post by vamparicmale »

disgruntledpostie1 wrote:Best way is just to refuse it, that way it gets stickered and returned.
I would refuse it if was in when rammed through my letterbox.
DGP1
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Paying to send parcels

Post by DGP1 »

vamparicmale wrote:
disgruntledpostie1 wrote:Best way is just to refuse it, that way it gets stickered and returned.
I would refuse it if was in when rammed through my letterbox.
Write 'REFUSED' on it and stick it back into the postbox.
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
vamparicmale
Posts: 31
Joined: 31 Aug 2008, 19:35
Gender: Male
Location: Grimsby

Paying to send parcels

Post by vamparicmale »

disgruntledpostie1 wrote:Write 'REFUSED' on it and stick it back into the postbox.
doubt it fit in postbox as it 2 books and box was damaged just getting thru my letterbox as it was.
DGP1
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Paying to send parcels

Post by DGP1 »

vamparicmale wrote:
disgruntledpostie1 wrote:Write 'REFUSED' on it and stick it back into the postbox.
doubt it fit in postbox as it 2 books and box was damaged just getting thru my letterbox as it was.
Was it sent through RM?

You could always just drop it into a collection bag in your office.
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
TrueBlueTerrier
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Paying to send parcels

Post by TrueBlueTerrier »

vamparicmale wrote:
disgruntledpostie1 wrote:Write 'REFUSED' on it and stick it back into the postbox.
doubt it fit in postbox as it 2 books and box was damaged just getting thru my letterbox as it was.
If you are doing a delivery you could kill it off yourself.
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vamparicmale
Posts: 31
Joined: 31 Aug 2008, 19:35
Gender: Male
Location: Grimsby

Paying to send parcels

Post by vamparicmale »

i'd jump at chance to kill it off myself unfortunately I left back in october due to childcare when my partner got supervisors job.
bigjames
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Paying to send parcels

Post by bigjames »

vamparicmale wrote:Hi,

while training to become a postman, the coach that was teaching me let me in on secret saying that if I recieved a parcel I didn't want I could send it back free of charge by getting the postage paid by the company that sent it by taking it to the post office and asking them to claim postage on delivery.

Is this true?
I've never heard of 'Postage on Delivery'. If the item is unsolicited, i.e. you didn't ask for it, then you can notify the company who sent it to you that you have it, you don't want it, and they have to arrange for it to be sent back, either by collecting it, or providing you with the means to send it back (paying for the postage or sending you a postage paid label). If they don't arrange this, after 1 year the item then becomes your property.

If you did ask for it, and you just don't want it or don't like it, then it is up to you to send it back, and if they are unwilling to pay, then you have to. If anyone presents a parcel at our counter, and is unwilling to pay for the return postage we advise them that they could just put into the postbox, or leave it in the parcel hatch, but we will be unable to provide them with a proof of posting, so if it gets lost they may be in difficulty when the company ask where the item is.

It is a good idea to read the small print with a lot of mail order type companies who often send out stuff that appears to be unsolicited, but when you delve deeper you needed to have ticked a certain box to say you didn't want it. Book clubs are notorious for this.