ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Northern Ireland residents raise concerns over delayed and inconsistent mail deliveries

Latest Royal Mail and CWU news.This is an open forum.
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72642
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Northern Ireland residents raise concerns over delayed and inconsistent mail deliveries

Post by TrueBlueTerrier »

https://www.newsletter.co.uk/business/i ... es-5133862

Residents in parts of Northern Ireland, particularly in Belfast, have raised concerns over increasingly sporadic postal services, claiming that post is only being delivered every three days – or even less frequently in some areas.

This has sparked fears that important letters, including medical appointments and official documents, are being delayed, with potential real-world consequences.

Several residents have reported receiving their post in bulk, with no deliveries for days followed by a sudden influx of letters. Some have voiced concerns that mail may be intentionally held back and delivered in batches, leading to speculation that deliveries are being delayed until there is a larger volume to distribute.

One south east Belfast resident explained: "We used to receive our mail every day, however in the last number of months the service has become very erratic.

"This week, for example, I received a bundle of mail on one day - some six letters. The dates on some would indicate that they were posted up to two weeks ago.

While there is no official confirmation of this practice, the perception has been echoed throughout the local community, with many saying the current pattern of deliveries suggests it could be happening.

"This doesn't bother me if it is junk mail, but it is very concerning when it is an important medical appointment. I recently missed one such appointment as the letter came the day after my appointment was scheduled. I contacted the hospital, but, of course, it was too late and now I have been put back on a waiting list."

The woman, did, however put out that packages, such as those from Amazon, are still being delivered on time by Royal Mail postal workers.

"I don't understand how they can still deliver these packages, but not letters," she added.

A north Belfast businessman agreed: “It feels like they’re only delivering when they have a full bag. I don’t know if that’s policy or just how they’re coping with staff shortages and delivering in bulk, but it’s definitely affecting people and my business.”

Royal Mail has acknowledged the issue but attributes the disruptions to significant staffing shortages.

A Royal Mail spokesperson said: “We apologise that deliveries in Belfast are currently being affected by high levels of staff vacancies, which we are actively trying to recruit for. We have a plan in place to rotate deliveries so addresses do not go longer than three days without receiving mail.”

Royal Mail also confirmed they are currently operating a rotating delivery system in areas hit hardest by recruitment challenges meaning some routes may see reduced service on certain days, though households should still be receiving post at least every two to three days.

Despite this assurance, the irregularity of deliveries has left some residents frustrated and concerned, especially when time-sensitive correspondence arrives late. With Royal Mail’s recruitment efforts ongoing, the hope is that normal service can resume sooner rather than later.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
scoobydo79
Posts: 2044
Joined: 15 May 2011, 19:04
Gender: Male

Re: Northern Ireland residents raise concerns over delayed and inconsistent mail deliveries

Post by scoobydo79 »

Let Me guess another 💩 revision. Where is the union on this? Vertical prep frames, Extra loops added, and they are saying nothing.
pieoftheday
Posts: 1834
Joined: 11 Mar 2010, 16:43
Gender: Male

Re: Northern Ireland residents raise concerns over delayed and inconsistent mail deliveries

Post by pieoftheday »

We've been operating a rotating delivery system for a few years, it's the norm isn't it :thumbup
scotchy1962
EX ROYAL MAIL
Posts: 864
Joined: 25 Mar 2020, 16:55
Gender: Male

Re: Northern Ireland residents raise concerns over delayed and inconsistent mail deliveries

Post by scotchy1962 »

See what happens when i leave! The whole of Northern Ireland goes down the swanee!!
But seriously since i have left i have heard of lots of legacy posties leaving and certainly 2 are joining the same company as me, then you have the newbie attrition which is high anyway and a perfect storm is formed and our wee country goes to "hell in a handcart".
Hopefully your new overlord/owner will be able to stem the flow, but that only happens if he cares.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12124
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Northern Ireland residents raise concerns over delayed and inconsistent mail deliveries

Post by SpacePhoenix »

scotchy1962 wrote:
18 May 2025, 16:43
But seriously since i have left i have heard of lots of legacy posties leaving
I wonder if that's what RM want. They'll have an idea of how much would have to be paid out in Employment Tribunals if they forced everyone over to the newer contracts. They might have a figure in mind which below that they feel it'll be worth taking the hit to move everyone over to the newer contracts.

With the number of casuals/agency in MCs these days, most of the "legacy" contracts are probably in DOs.
Sean06
Posts: 2445
Joined: 20 Nov 2023, 16:50
Gender: Male

Re: Northern Ireland residents raise concerns over delayed and inconsistent mail deliveries

Post by Sean06 »

SpacePhoenix wrote:
19 May 2025, 04:31
scotchy1962 wrote:
18 May 2025, 16:43
But seriously since i have left i have heard of lots of legacy posties leaving
I wonder if that's what RM want. They'll have an idea of how much would have to be paid out in Employment Tribunals if they forced everyone over to the newer contracts. They might have a figure in mind which below that they feel it'll be worth taking the hit to move everyone over to the newer contracts.

With the number of casuals/agency in MCs these days, most of the "legacy" contracts are probably in DOs.
Agency have been slashed this past week in our mc.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12124
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Northern Ireland residents raise concerns over delayed and inconsistent mail deliveries

Post by SpacePhoenix »

Sean06 wrote:
19 May 2025, 09:59
SpacePhoenix wrote:
19 May 2025, 04:31
scotchy1962 wrote:
18 May 2025, 16:43
But seriously since i have left i have heard of lots of legacy posties leaving
I wonder if that's what RM want. They'll have an idea of how much would have to be paid out in Employment Tribunals if they forced everyone over to the newer contracts. They might have a figure in mind which below that they feel it'll be worth taking the hit to move everyone over to the newer contracts.

With the number of casuals/agency in MCs these days, most of the "legacy" contracts are probably in DOs.
Agency have been slashed this past week in our mc.
Traffic massively down over the last week?
Sean06
Posts: 2445
Joined: 20 Nov 2023, 16:50
Gender: Male

Re: Northern Ireland residents raise concerns over delayed and inconsistent mail deliveries

Post by Sean06 »

No
Last edited by TrueBlueTerrier on 19 May 2025, 19:44, edited 1 time in total.
Reason: overquting removed - especially at as it was responding to the post above it.
SkiSunday
Posts: 790
Joined: 05 Jan 2025, 18:19
Gender: Male

Re: Northern Ireland residents raise concerns over delayed and inconsistent mail deliveries

Post by SkiSunday »

What has changed at your MC then? :hmmmm
Last edited by TrueBlueTerrier on 19 May 2025, 19:46, edited 1 time in total.
Reason: overquoting removed especially as this post was responding to the one immediately above it
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12124
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Northern Ireland residents raise concerns over delayed and inconsistent mail deliveries

Post by SpacePhoenix »

If they slashed the number of agency that we have, there'd be a high risk of failures. Late shift is just about all agency now.