A member of staff at the Royal Mail Delivery Office and Mail Centre in Woodbridge Meadows has corroborated a report from a Dragon reader that the public counter is to close but they did not know when.
Asked to confirm whether the public counter was to close a Royal Mail spokesperson said: “We have not had any information that the Guildford Delivery Office is closing,” but made no mention of the public counter. Further clarification was sought but no further answer received.
The counter deals with public enquiries and is a collection point for parcels of recipients who were not at home to receive them. This service will be done online and by telephone in the future.
It is understood that the office will continue to sort deliveries from GU1 to GU5 postcodes.
Dragon reader, Fumike Ishiguru, said: “The woman there told me it is going to close. Everything will be online and I know most even not elderly cannot cope online. There are many issues dealt with at that office, how can it close? I went there as someone posted a card with an old stamp cut out and stuck on. I had to pay £5.
“It can’t be the whole sorting office where post is sorted but someone said maybe [the] area [is] needed for more flats.
“If there are problems, I don’t know how it could all be sorted online as a lot of people can’t do online or have no access to a computer.”
The Guildford Dragon has contacted the Communications Workers Union requesting a comment on any associated staff redundancies.