https://www.norfolklive.co.uk/news/norf ... is-8790839
One resident missed a hospital appointment because a letter did not arrive in time
Residents in a Norfolk village say they are facing a "postal crisis" with their mail turning up weeks late. People in Poringland claim that since July, their postal service has become more inconsistent, with mail often arriving late.
This has meant that residents have missed out on important things such as hospital appointments and medication. Local businesses have also said that they are suffering too. Royal Mail has apologised for "occasional" delays which they say are due to staff numbers in the area being cut from six to five.
The village has also grown significantly in recent years, with many new homes being built in the area. Fed up locals have told the BBC that the disruption is affecting their lives and local businesses.
Helen Franklin, 63, said the delays had caused her elderly father to miss a hospital appointment because a notification had arrived after it was due to be held. She also said medication she had ordered on September 1 had still not arrived three weeks later - and that the Royal Mail had told her delays were due to "restructuring the service".
Sally Green, 40, who runs an online jewellery business in the village called Sweethearts and Darlings, said the delays were affecting her business.
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Norfolk villagers fury as 'postal crisis' sees mail arriving weeks later than it should
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Norfolk villagers fury as 'postal crisis' sees mail arriving weeks later than it should
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