Of course, your management style may not be to everyone’s liking. Some staff prefer bosses who encourage teamwork, while others prefer bosses who are task masters and orderly. That’s why adaptability is key: a single style or approach is rarely sufficient in modern commerce. And while flexibility and adaptability are vital, so is consistency.
A good manager should strive to be even-handed and predictable. In my view, being a good boss is about being inclusive. All staff have essential roles to play and total team performance distinguishes the best businesses from their rivals.
Allan Leighton built supermarket group Asda on this basis. He recognised that customers would judge Asda by how they were greeted when entering the stores, and whether they were treated courteously by checkout staff. Leighton worked hard at his company’s internal communications. He let his staff know their value and that each one was important to Asda’s success.
A good manager shouldn’t show favouritism, either. Get to know all your staff equally and ensure each one gets a chance to work on a new project. In doing so, staff will get a chance to reveal their hidden strengths and abilities.
While there’s no single type of good boss, we all remember the bad ones. Having said that, be realistic and don’t judge yourself too harshly if you have a bad day  it’s impossible to be in top form every day. The important thing to remember is this: if you treat others respectfully, you’ll never go too far wrong as a boss.
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