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How do you change your number on the Workvivo/Robin app ?

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
Sarah99
Posts: 5
Joined: 01 Jan 2026, 12:45
Gender: Female

How do you change your number on the Workvivo/Robin app ?

Post by Sarah99 »

Hi everybody

Does anybody know how to change your number on the Workvivo/robin app. You know when you log in and it sends you a code to your number.

Thanks if anybody can help
User avatar
Basildon Bond
Posts: 406
Joined: 21 Dec 2022, 19:21
Gender: Male

Re: How do you change your number on the Workvivo/Robin app ?

Post by Basildon Bond »

If you can actually get in to the site still it may come down to an IT request - from the 'Links' down the left-hand side on the Robin main page.

However, since I cannot see one mention of how to do it anywhere on the site, I'd suggest you ping your manager and request they update it.

Maybe someone else has a better idea though.
Rve83ndxd
Posts: 215
Joined: 09 Sep 2023, 10:56
Gender: Male

Re: How do you change your number on the Workvivo/Robin app ?

Post by Rve83ndxd »

Login at https://account.microsoft.com/account

Change it in security info. Might need access to the old number :hmmmm